Admittedly Kolkata for all its charm and nostalgia is not the financial hub of India. But that does not deter thousands of small businesses from starting a shop and thriving in this complex atmosphere of layers of contradictions. If you are located in the eastern region of India, then before you go shopping for an ERP in Kolkata, check out whether it has the following features which form the backbone of any modern ERP that can truly stand up to the best of the world.
Even businesses with existing ERPs in place would do their operational efficiency a world of good by investing a modern variant of this highly popular system which is peerless in its enviable combination of efficiency and popularity. A modern ERP should have the following features:
An Integrated CRM- What can possibly matter more to a business than its valued customers. A good CRM ensures that one-off purchasers are converted into returning and loyal customers. Customers relationships matter and ideally you would like to have your pulse on the exact customer demographics. Integrated calendars and reminders make CRM a breeze for owners of businesses or the respective departments in large departments.
Export Management- Many businesses in the region concentrate on exports thus making it imperative that the ERP contains invoice and packing lists features. Forward contracts and export incentive are other areas of concern for them.
Inventory Management- An ERP that helps in inventory management through software is nothing short of a boon. Major features to watch out for are the transfer and routing of stocks, management of contacts along with management of the Bin and Stores.
Accounting- Accounting is an essential part of any business process. Your ERP should pass with flying colors when tested on this front. Pay particular attention to credit notes and cost centers in addition to overall management of the finance of your business concern.
Production- In the case of industries if nothing is produced, nothing is consumed leaving you with a bad business at hand. The ideal ERP should have provisions for quality checks, advice on the production process and production of the bill of materials.
HR or Payroll- Increasingly it is being found that the payroll function of the entire business process is being centralized and your ERP should have no problems in making this long felt need, another problem solved. This comprehensive process should comprise of payslips, management of payroll and management of employees.
· Self Services- In this era of online stores customers more than ever eager to check their other issues that concern them themselves. An ERP should facilitate this process with a state of the art customer portal, a well designed and thought out shopping cart along with the final barrier to a sale, payment gateways that integrate with process of shopping without a hitch
If you are wondering whether you can really expect all of this plus more from an ERP in kolkata then stop wearing out your grey cells and pay a visit to ExpandERP. It is Kolkata’s own but packs a punch thay maybe compared to the best professional boxers that you are likely to find anywhere.