Tiki-Taka

Tiki-Taka

 

Revolutionised by the Spanish football team Barcelona, tiki-taka is a style of play in football. It involves short passes and movement, working the ball through various channels and maintaining possession. This system proved to be extremely effective. Technology has had a similar impact on business. Rather than just shooting at the goal, the players keeping passing the ball until they find the correct time before taking the shot. Similarly, technology impacts the consumers in every little aspect of their lives, touching key points until it reaches that ultimate goal. This is what has made business unstoppable. The bar has been raised. There is no limit to the heights which a business can reach. Take Uber for instance. Garret Kamp, the co-founder of Uber was working on an app to solve the problem of transportation within the city. He was soon joined by Travis Kalanick, the current CEO of Uber. The main idea was to figure out a solution to finding cars at the right place at the right time. In 2010, Uber was already rolling a couple of black cars in New York simply to test the service. Soon San Francisco joined and then the rest. The idea exploded. Uber is now the leading transport service provider in the world. Valued at $61 billion, the company is seen as the next hundred billion dollar company. All this is the work of technology. With the Uber app, lives of people were touched. They satisfied the safety need, provided assurance of service in the form of a well maintained car. The company then worked itself through various channels and reach out to the world. Using various marketing techniques, it made itself indispensible and finally achieved its goal of being the top dog in the industry.

We fail to realise the simplicity of technology. People usually perceive it to be complex, something which is beyond their understanding. What technology does is satisfy the simplest of human wants. We want to connect with people, there is Facebook. We want to move around the city, there is Uber. We want to obtain information, there is Google. Slowly and steadily technology has worked its way through various channels, through slow movements into our lives and has made its position supreme.

Contributor: Sidhanth

FERRARIS, FIATS AND FORTUNE 500S

FERRARIS, FIATS AND FORTUNE 500S

Why we don’t buy Ferraris when all we need (and can afford) are Fiats ?

It makes little sense to buy a Ferrari when you need to trudge daily along bumpy, pothole-ridden roads. The average person does not need a Ferrari. The average person cannot afford a Ferrari. If by chance he does get a Ferrari, in all likelihood he will not be able to maintain the Ferrari.

Alas the average man and the Ferrari are not meant to be.

In the context of enterprise resource planning systems, big firms like SAP offer Ferraris expensive, fancy and completely unsuitable for the average SME. Oracle and SAP have single handedly caused catastrophes of biblical proportions for their clients. Nike and Hershey’s may have been able to survive apocalyptical losses of $100 million but an SME most certainly cannot.

A Fiat is more affordable. A Fiat is more suitable. Most importantly, the average man can maintain a Fiat in the long run. Once an ERP system is fully deployed, it stays in place for 10 to 12 years on average.

In India many firms use outdated IT systems in their offices to coordinate their business functions and resources. India is the hub for small and medium businesses and a cradle for start-ups. The majority of the country’s workforce is employed by small and medium enterprises – not the Fortune 500s. Business is set to boom and overtake China by the end of 2030. Despite the dynamic development, firms have failed to adopt more efficient and standard practices that results in them continue to lag behind.

The ERP solutions by the big firms in the ERP are too extensive, too complex and too confusing for SMEs. The processes, modules and programs designed are geared towards the requirements of large conglomerates and Fortune companies. For the system to be suitable for the average firm, considerable changes and customizations are required – which further drives up the cost of the ERP. It is akin to buying a Ferrari only to replace all its parts one by one and its engine with that of a Fiat’s. By all means, it is a poor decision at best and the catalyst for an absolute catastrophe at worst.

Many local IT and ERP providers are gaining ground as a results, because they build their solution specifically for small and medium enterprises at a fraction of the cost and with a much faster implementation cycle. Once you order for a luxury sports car and then proceed with the desired customizations it is already months past.

If you buy a Ferrari you can expect to wait a long time for it to finally be in your garage – with the necessary paperwork, regulatory compliances, formalities and customizations. If you buy a car from your local dealer, you can expect it in your garage within a week or two at most. Small and medium enterprises need a provider with local knowledge who can give adapted solutions. SMEs as a results are better off hiring Tier II and Tier III vendors who are based locally as they possess in-depth understanding about the relevant industry and business environment. The ERP systems that are provided by major IT firms are too extensive, and complex and do not have the flexibility to adapt their services to local conditions. Given that the large IT firms give standardized solutions throughout the country with their centralized support system, they lack the ability to adapt their service to very specific local needs of the SMEs. Partnering with Tier II firms who give local support service tends to be the wiser, better choice for SMEs.

It is essential that the modules in the ERP system are designed with the day to day processes and relevant industry specifics in mind. Vendors like ExpandERP provide business solutions specifically for SMEs and are specialized in export and manufacturing solutions. An SME thus has a solution that perfectly addresses their business needs with greater support at a fraction of the usual cost.

Tier II firms design sturdy affordable cars and have an extensive service support. Tier I firms prove state-of-the-art, customized luxury cars but at exorbitant rates and with limited support system. SMEs require a relatively sturdy, standard system that can handle the firm’s daily challenges and go over the bumps without breaking down. The tier II solution or the Fiat gives a smooth ride, good mileage without breaking the bank of the buyer. It is advisable to leave the Ferraris to the Fortune 500s and ride away in the Fiat and save the tears and headaches.

References:
https://www.cio.com/article/2429865/enterprise-resource-planning/10-famous-erp-disasters–dustups-and-disappointments.html

Contributor: Vidushi 

BENEFITS OF CRM – Can a CRM system provide your business the boost…

BENEFITS OF CRM – Can a CRM system provide your business the boost.

Can a CRM system provide your business the boost that it needs to deliver the best to your clients?

Customer Relationship Management is essential. Companies are now subject to scrutiny from various governmental bodies. However, the most important scrutiny does not come from these institutions – it comes from potential and prospective clients. Here how to get these benefits of CRM.

What can a company do to alleviate a client’s doubts and suspicions? Ensure efficiency and expectation fulfillment of
every single consumer. A CRM system helps you manage your customers so you can provide world class service and have happy and satisfied clients.

A CRM system automates the ordering process, giving the buyers a smooth, hassle-free experience with the company. It saves time, both the customers’ and the employees’ and money by having a fast paperless order trial. All the business functions that are involved in the ordering, tracking, delivering, customer service and accounting process are made seamless with the implementation of this efficient system.
 
With an efficient CRM system, your business can look forward to the future:
 
1. Faster ordering process
2. Automated communication system
3. Real time order tracking
4. Seamless data integration
5. Significant time saving
6. Greater efficiency
7. Increased customer satisfaction
8. Faster company growth
 
Expand your business, generate greater leads, fulfill more orders and ultimately increase your revenue and profits. A CRM system ensures happy customers and happy shareholders. 
Contributor – Vidushi 

Importance of ERP Software in any business

Importance of ERP Software in any business

Business is dynamic. The complexity of business is increasing manifolds. Aggregators and virtual market place is making business highly competitive. Disruptive technology like smartphones, mobile apps have revolutionised the way people transact.

Businesses with basic and legacy software are finding it extremely difficult to manage business. ERP software is indispensable for any business. Businesses understand the need for integrated software and automation through ERP software for operational efficiency. Generally, the ERP software is comprehensive and hence complex by design. Selecting and comparing ERP software features that are right for the business is the biggest challenge. It is a daunting task for the business owner as it involves time, money and setting the processes is order with buy in from end users.

Today, ERP software has most modules a business would want to integrate with. For e.g. Accounting, Inventory, Order Management, Procurement, and Production, MRP, Payroll and Quality control. EXPAND ERP goes beyond regular ERP software offerings. EXPAND ERP further integrates CRM, asset management, fleet management, POS, eCommerce, Mobile App and connectors for popular accounting packages and with large eCommerce players. With over a decade of experience in diverse verticals, EXPAND ERP has evolved with best practice and customer feedback for best user experience.

EXPAND ERP understands the work environment of developing countries, training and support needs. EXPAND ERP through its ‘Quick Start’ methodology on Cloud makes the ERP implementation journey short and ensures success with quick ROI. Business owners get complete visibility of the business with the help of ERP software. ERP on cloud enables realtime information sharing and analytics capabilities. Business stakeholders can take informed and faster decision. Response time for the business to its customer is timely, consistent and quick. Business never goes silent with customer relations as system reminds for action. Overall customer experience improves and it’s the key to business success.

Is your ERP ready for Internet of Things (IoT) ?

Is your ERP ready for Internet of Things (IoT) ?

Did you know there are more mobile phones than humans on this planet? The ever increasing use of smart devices, they are getting more intelligent with more sophisticated sensing capabilities. 
Internet of Things Expand ERPThe extensive use of sensor embedded devices, The old saying ‘Garbage In Garbage Out’ seems no more relevant. The devices are getting smarter and increasingly the data input is automated with least human intervention. The data thus collected is analysed by enterprise software and ready to influence and guide human decision. Early adopters of Enterprise software are more than ready to get fully automated. Early days examples of integration of PLC, Weigh bridge, boom barriers at manufacturing units as management control has evolved further to offer real time update and statistics on patterns, forecast and better alert humans for preventive action and readiness. Early indications by Internet of Things (IoT) can reduce lead time, save costs and increase efficiency of businesses exponentially. One of the most widely used examples of IoT is GPS devices that are fitted on vehicles for tracking of location, movement, quality of driving and vehicle performance. The device only generates location data every few seconds that is captured on central servers and further analysed to get meaningful information. Most of the businesses today use GPS on their vehicles. Today businesses track the product they sell for its lifetime. Service industry offers more convenient ways to reach customers; on the contrary customers find services. Unless IoT is not integrated with analytics capability and enterprise application the organisation cannot see an impact on its business. To sum up, in days to come business need to ensure readiness on scalable infrastructure and flexible software that can consume and process data from IoT and make business more competitive in the market place.intelligent devices that are generating data and at the same time transmitting data. 

Contributor – Vineet