Before you hand over the check for your ERP make sure that the system is best suited for your business processes and industry relevant practices. Some vendors customize their products while others offer specialized modules out of the box. The latter is usually less expensive and chances are that the vendor too is experienced with the needs of your industry.
When it comes to taking a pick for the software for export-import business which is right for your business you may feel a bit overwhelmed. But when your ERP software for exports needs to have a specific functionality the task can quickly become a headache. Accounting, Inventory, Basic CRM functions are handled by almost all ERPs. But at the same time if still stick to manual procedures in other processes it won’t help your business much. You need to consider not only the ERPs that provide a comprehensive functionality but also which ones can be tailored to suit your needs.
The Factors that need to be considered
If you consider the functions, there are a number of components which are important in an import- export management tool. Tasks like tracking costs, the ability to account for various currencies and customs processing done the automated way fall under their preview. Besides, the functionality you should also consider support, costs and the satisfaction of previous clients with the software tool.
In order to have your inventory costs accurate the software has to take into account landing costs. Such costs are inclusive of taxes, brokerage, freight and duty. Once you have detailed reports about the products cost you can then set an appropriate selling cost for individual products.
If you are operating on a global scale then you just have to deal with multiple currencies. This makes it easier to change your selling price according to cost fluctuations. The scope of human error in calculation is also removed. You just must have software for export-import business that keeps a track of what your customers owe you and in which currency and what do you owe them.
Automation of customs procedures saves loads of time which would otherwise have been spent in the manual organization, entry and updating all the relevant information.
Customer satisfaction too should figure prominently in your ERP checklist. Don’t be afraid to ask people using the ERP in order to know its advantages and drawbacks. Let the ERP vendor get acquainted with your business and make a customized pitch. A vendor who understands the needs of your business, as well as the particular industry you operate in, will be in a better position to be of help to you.
Lastly, keep in mind the support factor. If you may need round the clock support does the ERP vendor offer that? Remember that large software companies outsource their support services while a startup will be able to provide a more customized support experience in-house.
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