Customization
With a track record of swift and seamless implementations, our team demonstrates unparalleled efficiency in deploying solutions. Our organised approach ensures not only quick integration but also maximized effectiveness, ensuring clients experience the full benefits of our solutions from day one.
Report Customization
Expand smERP’s reports module is geared with all major reporting needs. All customized requirements relevant to your business could easily be incorporated in the system
On Call Support and Training
Expand smERP provides active on-call support to the clients during the regular working hours. Our ERP users could get their queries resolved immediately on the first call. They could also schedule for our on-call presence after working hours by providing prior notice.
Workflow Customization
Our flexibility is our strength. Expand smERP is capable of modifying the process workflows to be parallel with your business. We accommodate to your way of doing business and provide your business the impetus to grow.
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Implementation / Customization
The Road to Efficient ERP Implementation
Step 1
Understand Challenges
Our business expert helps you list out current challenges in business. We try to identify areas of improvement through Cloud ERP.
Step 2
Demonstration
Our sales will schedule online product demonstration and discuss possible solutions to improve your processes.
Step 3
Sign up
We setup your cloud erp service and schedule visits to study scope and customisation (if any).
Step 4
Migration
Our product expert helps you migrate master data with help of ready templates.
Step 5
Training, hand holding
We identify performers and make your team self reliant.
Step 6
24x7 support
Remote desktop and ticket based support is provided round the clock. Our tech team ensures 99.9% server uptime, backup, updates and upgrades.