The beauty of Indian festivals and culture is that it brings in light and hope for a brighter tomorrow. All grudges, worries and fears are kept aside during festivities as we are all engrossed in the celebrations with our loved ones. Diwali came to illuminate our households and also our minds and wiped most of our woes and rejuvenated us to start afresh.
But among all these merriment we still have to keep our guards on against the deadly virus.
Also, we need to protect our businesses. ERP systems are the lifeblood of most modern businesses, because of their ability to bridge multiple processes and operations.
The systems also contain confidential data about your company, its clients, and vendors. Industry experts opine that ERP systems are susceptible to cyber-attacks. Hackers are aware of the fact that these systems contain valuable data. In this edition of Expand Express, we have gathered useful information for you to counter cyber threats with our ERP solution. Further, online selling and eCommerce businesses are in high demand in present times. My team has curated an article on how the best fit ERP software aids to build your eCommerce business with ease.
I truly believe that the newsletter will give you an insight and change your perceptions towards carrying out your business successfully. My sincere good wishes to you and your family.
CEO, eDominer Technologies
Like any situation in life comes with pros and cons, adopting to digitisation has its own share of threats to entrepreneurs.
Similar to any other space in life, technology has its own benefits and challenges. While it enhances a man’s life in almost all the aspects whether its health care, transport, communication, smart cities etc. There are myriad challenges which we also need to keep in mind to not turn technology into our own enemy.
Amongst the most challenging threats of technology, cybercrime tops the list where danger is concerned. Cybercriminals have always abused technology and control devices for propelling cyber-crimes such as frauds and thefts. With technology protocols, still being developed and evolving at a gradual pace, it is very difficult to avoid such cyber-attacks.
Few challenges that technology faces in cybersecurity are the following:
- Digital Data theft Threat: The growing online transactions generate bigger incentives for cybercriminals. Besides, establishments looking to mine data—for instance, customer information, results of product surveys, and generic market information—create treasured intellectual property that is in itself an attractive target.
- Supply Chain Inter-connection: The supply chains are increasingly interconnected. Companies are urging vendors and customers to join their networks. This makes a company’s security wall thin.
- Hacking: This action is penetrating into someone’s system in an unauthorized fashion to steal or destroy data, which has grown hundredfold in the past few years. The availability of information online makes it easier for even non-technical people to perform hacking.
- Phishing: The easiest to execute and produce the results with very little effort. It is the practice of sending out fake emails, text messages and creating websites to look like they’re from authentic companies. Phishing is a major threat that can lead to fraud.
Solutions provided by Expand ERP – India’s best fit ERP software for growth-oriented MSMEs who are looking at running their business completely online.
These challenges can be under surveillance and methodical steps can be taken to avoid such malpractices. To solve the data theft problem, online space must regulate the use of data and clearly indicate when the information will be shared provided by the users. The user can then choose to opt-out, leaving personal information restricted to space for which it was deliberated.
When any software contains bugs or viruses, it is fairly easy for cybercriminals to gain personal information. Large technology firms should collaborate and create solutions to increase security for their customers. Security controls need to move outward, beginning at the application level where such frauds can be caught easily by an ERP software. When there are no unified monitoring methods, firms become vulnerable. However, when every network has monitoring that detects changes, data can be protected.
With cloud ERP hovering our lives with all our data it is imperative to protect our cloud space. With growing technology, the growth of cybercrime is evident but measures taken early and effectively can avoid cyber mishaps both big and small. Expand ERP software is perfectly equipped to counter such threats and protect your business from cybercrime.
Expand ERP software is well aware of all the challenges faced by entrepreneurs while digitisation and promises to support and back up for any such crime that may take place in your company. We promise innovation with integration and intelligence.
Expand ERP offers Expand SureShield where you can enjoy 100% data security and grow your business with complete peace of mind. Data is on cloud, stored in multiple locations ensuring maximum safety with trusted technology platforms (Microsoft Azure, SQL Server). We provide 99.9% uptime and SSL (encrypted) Data Transmission.
“People don’t care about your business, they care about their problems. Be the solution that they are looking for.” – Melanie Dodaro
eCommerce has seen a growth equivalent of 10 years in a span of 3 months. The recent pandemic situation has escalated eCommerce business immensely.
Are you prepared to handle this kind of demand?
You’re probably not if you still have not integrated your eCommerce channels (Magento, Shopify, Amazon, etc) and your ERP system. In this post, we’ll talk about why companies shouldn’t forgo eCommerce ERP integration needed to truly optimize sales.
Here’s why you should Integrate your eCommerce and ERP
The need for eCommerce ERP integration is usually overlooked because of the perceptual high investment cost or the business disruption caused by having to change existing systems. This is an outdated perception as the costs become worth it when you see the impact on your operations and customer experience.
When we use the term eCommerce in this article, we’re talking about any channel that allows you to make online sales. This could even be your webstore run by Magento, Amazon or Shopify. ERP refers to a single robust system that helps you manage your business data or back-office operations with ease.
Integrating your eCommerce sales channels with your ERP system allows you to operate more efficiently as a business. Your main types of data – order, inventory, item, customer, and shipping/tracking – are communicated in between independent systems.
Benefits of eCommerce ERP Integration
- Reduces manual entry to save time and increases throughput while reducing errors, when entering an order, inventory, item, customer and shipping data
- Streamlines inventory synchronization, tracks updates, and provides accurate inventory levels to customers, without hiring staff to manage these tasks
- Automatically notifies customers when orders have been shipped and allow them to track the delivery of products
- Simplifies how you manage price and product changes to inventory
- Be flexible enough to add multiple online (web stores and marketplaces) and offline (brick & mortar) sales channels, without losing operational efficiency.
- Meets tax requirements with automated tax compliances.
- Handles increased demand for online orders without extra resources.
A Customised or best-fit eCommerce ERP Integration is what you need
It’s always possible to build your own custom integration between your online sales channels and your backend systems. To do so, you would need to work with the application program interfaces (APIs) available for your systems. Your data needs to flow between your systems.
Therefore, customer integration can be complex and expensive. Customisation is usually the best approach for organizations who have the right resources and specific requirements to justify it. Most businesses though are probably not truly unique enough to really need to build this type of integration from scratch.
The best way to achieve eCommerce ERP integration is to use a multichannel management platform. This type of technology is usually cloud-based and provides a platform that sits as an operational hub between your ERP and eCommerce systems. Your main types of data are then synchronized between your systems.
Expand ERP is India’s best fit ERP software for mid-sized manufacturers in the retail industry. We offer the best in class technology for growth-oriented manufacturers who wish to take their companies to the next level. We provide an in house selling portal where the users can sell smartly directly or indirectly via Virtual Distribution Network through distributors. With the Expand Lead Management module, turning prospective leads into customers becomes a cakewalk. This feature is available on the ERP software and as a mobile app for Android users using Expand ERP software. The mobile Apps allows lead management remotely and enhances speed and customer experience. We also have ready integrations with Amazon, Shopify and Magento for selling wisely online through multi-channel locations. Reap the benefits of a best fit ERP solution along with eCommerce software in a single unified system.
Microsoft Cloud for Healthcare
Microsoft’s new offering for hospitals is unique because it addresses a problem that IBM’s effort also surfaced: the lack of integration and interoperability between health data repositories.
With all of the effort to keep health data private, it still looks like it could be just as easy for bad actors to access your medical data as it is for you, or your doctor. Even the best AI can’t deal with data sources that won’t talk to each other or provide access to the AI tool. Microsoft’s Cloud for Healthcare focuses on fixing the data interoperability problem, which is perhaps Microsoft’s new best skill. Now Microsoft, like IBM which earlier made a similar flip, embraces concepts like Open Source and Linux — along with being an interoperability champion.
Zero in-store human interaction for shoppers
The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interaction less in-store shopping that resembles an e-commerce experience. But these redesigns are not for all shoppers. Some prefer no brick-and-mortar shopping at all.
Consumer reaction is pushing retailers to redesign physical stores. A survey disclosed that shoppers willing to return to physical storefronts want a completely human-free, contactless, shopping experience. More automation is on their demand list. Implementing systems that let stores meet consumer standards for convenience and safety from infections arguably help them stand out in a hyper-competitive brick-and-mortar marketplace.
These findings recommend big-box retailers restructure their traditional physical stores into warehouses and fulfilment centres. Those that do not take the lead and heed consumer wishes may not succeed in the new retail normal.
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