Expand Express 2021 | Vol XVI

This article was published on: 4/06/21 4:40 PM

Home > ERP Newsletter > Expand Express 2021 | Vol XVI

Founder’s Note:

Dear Patron,


This edition of Expand Express, is curated for goal-driven companies who desire only the best for their organisation. It is said, ‘when the going gets tough, the tough gets going!’ It is one of the most relevant one liner that proves its worth in times like this. We are all facing one of the toughest phases of our life-personally, professionally,financially and most importantly financially. Being the bread earner of the family, we understand your added pressure to sustain the family along with maintaining the standard of your organisation. At this juncture the wise reap the benefits of their action.


My team and I are here to show you how and why digitalisation and change management is the most crucial for your company to survive in the current scenario. Being mindful about changing your entire system to an Enterprise Resource Planning software is essential for a steady growth and preparation for the future. The future is in the cloud and remote working is here to stay for quite some time. It is therefore advisable to all our entrepreneurs to be aware and take each step accordingly.Allow my biztech team to be the invisible backend boys of your business and customise a software that fits in best with your organisation.
I sincerely look forward to partnering with you in your future endeavours and continue with our services even better than before.


Stay well!

Vineet Bansal
CEO- eDominer Technologies Ltd.

“One reason why people resist change is because they focus on what they have to give up rather than what they have to gain.” – Rick Godwin


Change management is one of the most critical success factors for digitalisation. Yes, it can be very difficult to convince your executive team or key stakeholders on the concept of change.
Much of the work we do is in the realm of organisational change management and one of the biggest challenges we face with our clients is an understanding or a lack of understanding of why change management is crucial. It is imperative to comprehend what it means and how to incorporate change management into an overall transformation.
This is particularly true with executives and people that don’t have a lot of experience with organizational change management, or with complex digital transformations. In this article we would like to provide you with some steps that you can take to your team to help them understand the importance of change management.


Defining Change Management
The first step towards helping your team is to etymologically understand what change management is, and what is the value of it. To understand what change management is, it often helps to start with what is easily understood. It’s about tangible business results. This is probably the most important place to start as it relates to your executive team and some of your internal stakeholders.
In simple terms, OCM is anything that causes the business and the operations of your company to move forward to that future state, whatever it may entail. There certainly is a component of communications and training that goes along with that; however, there is a lot more to change management beyond just training people on how to use the new system.
There are several work streams and processes within change management that are critical things like organizational design, and just redefining what people’s roles and responsibilities are going to be. The change impacts and understanding how individuals and workgroups within your organization are going to be impacted by the transformation so that we can target our communications, training, and change efforts to fit exactly their needs via where they are today and where they’re headed to.


It prevents downfall or Failure
In some extreme cases acting as an expert witness in lawsuits involving ERP implementations, we find that the number one common theme with those implementations is a lack of organizational change management. Often, it helps to share that story with your stakeholders and with your team to help them understand that change management is absolutely a driver of success versus failure.


When we actually define success versus failure, it comes down to two layers:
Implementing On-Time and On-Budget
Companies that don’t invest appropriately in organizational change management will typically find that they’re going to spend more time and money, ironically, on their implementation than they would if they had invested appropriately in organizational change. Investing efforts associated with organizational change is absolutely critical to ensure that you’re successful in your initial implementation.


Operational Disruption
The second dimension of failure, which is even more costly and more disruptive than the first around implementation time and cost is the whole concept of operational disruption. If you think about what happens if you go live and you haven’t managed to change appropriately – in the majority of cases your business will experience massive operational disruption.OCM strategies mitigate risks to ensure that your people, the operations, and your organization are all ready to move forward into this future state so that by the time you get to go-live, it’s more of a non-event rather than a big, massive, chaotic event.
Therefore, organizational change is a key factor in preventing that ERP failure and definitely should never be ignored.


Optimizes Business Value
If we shift attention away from preventing failure and focus more on how we optimize this investment – a lot of value that organizations leave on the table is caused by not investing in organizational change management. There’s a reason that most organizations don’t manifest the full business benefits they expected out of their technology.
One of the biggest reasons for this miss is because they didn’t invest in organizational change. In other words, technology can do what needs to be done to create business value and to reduce cost, and increase efficiency.
It is important to make sure that you have a change management plan that directly ties to business value. Increased ROI can be one of the most powerful ways to sell change management to your stakeholders, especially at the executive level.


Reduces Chaos and Inability to Scale
One of the intangible benefits of change management that many don’t think about is the fact that it will ultimately reduce chaos within your organization after go-live. It enables you to scale, which for most organizations, is one of the key reasons why they’re implementing new technology or going through the transformation in the first place. In order to ensure that you’re avoiding employee chaos, it is important to look at the moral issues that come along with that.
At the end of the day, you’re essentially creating an environment that can scale, take on more business, and grow faster than you would otherwise. It’s crucial you have the OCM strategy in order to tie together all the different components of your digital transformation to craft a solid foundation for growth.
Expand smERP is India’s best fit ERP software for manufacturers in retail and export sector.It is the best solution for your organisation to implement a customised digitalisation process that fits aptly according to your unique needs.

In the year 2020, the world saw the initial economic consequences of the pandemic. Owing to uncertainties and panic,people started hoarding on toilet paper, dry goods, and alcohol while gaming consoles, home electronics, and personal fitness equipment flew off the shelves. As and when supply and demand became so unpredictable, companies faced huge backlogs of orders and some even had to pause production. Global supply chains became headlines for all the newspapers and news channels, and for all the wrong reasons.
The world has undergone a terrific turnover.The current state of global supply chains is different than we’ve seen historically, and the experience over the last year or so may leave a permanent mark on how supply chains need to be run in the future. Throughout 2020 and into 2021, we’ve seen several instances where consumers scaled up demand and companies were unable to supply. We saw runs on PPE,masks, toilet paper, baking yeast, ketchup packets, even automobiles. Last month our nation witnessed the biggest crisis of oxygen supply and medical aid when the second strain of the pandemic hit the people of the country and the curve increased in leaps and bounds. All this is the result of a system failure and lack of preplanning. These types of shocks to the market are indicative of just how complex supply chains have become. For example, the shortage of new cars was not caused by an inventory miscalculation, but rather a supply issue of electronic chips that are only made by two companies, both of which are located in Asia.
Taking a step back, when the economic forces begin to normalize, both organizations and consumers are starting to ask tough questions about the state of global supply chains. Could these shortages have been avoided? Is this a technology-based problem? What can be done to fix an already backed up system, and can we mitigate the unexpected strains on supply chains in the future? Here are a few strategies organizations can explore to help avoid such supply chain blockages


Increase in in-house Production

After more than a year and a half of economic turmoil, many manufacturers are facing intense political and market pressure to pull back production overseas and transfer operations back home to reduce the risk of disruption from international trade. However, domestic labor and resources are inherently more expensive and will inevitably drive up prices, which consumers will not like. In the end, this solution may work best as a partial solution, as complete deglobalization allows other companies to quickly swoop in and take your place.


Supply Chain Mapping
One way to avoid supply chain gridlock is to identify vulnerabilities via a process called mapping.This process is time-consuming and expensive, but could ultimately save you money by avoiding a costly shutdown. The mapping process involves combing through an organization’s entire supply chain to identify the level of risk associated with each vendor and what the economic impact would be if a certain source was lost.
Once you have this information, you can use it to diversify your vendors or to stockpile needed resources for a rainy day. This exercise will also help you identify areas that could be automated, highlighting possible best-fit software that could ease the operations within your supply chain.


Diversifying Vendors
Many organizations are adopting new strategies to mitigate their supply chain risk. Diversifying suppliers is one way to do that. Instead of placing all their bets on one horse, companies are now spreading out their risk. This way, if one vendor is lost, they will still be able to acquire their raw materials from a different supplier.


Revisiting Innovations

As it requires a large investment of time and capital, many organizations choose to retain dysfunctional systems rather than bring in new technologies. However, as new tools come to market, powerful innovations will soon offer companies the flexibility to switch between vendors and mitigate supply chain bottlenecks more easily.
Automation is one realm that promises relief to those recovering from supply chain blockage. From generating real time data and insights to automating manufacturing processes where robots can take the place of social-distanced humans, the right software can drive operational efficiencies that will help keep your supply chain on track.
A best fit Supply Chain Management (SCM) system may also help organizations bounce back from supply chain blockage. An SCM centralizes data and processes so that organizations can get a better view of the flow of goods and services. Much like an ERP, an SCM creates a hub to track and manage data, control automated processes, and visualize important business transactions, often in real-time.
While advances like these offer many benefits to organizations, it is important to note that a technology-first approach is not always in an organization’s best interest. The pandemic has unveiled many vulnerabilities in supply chains around the world. However, these supply chain blockages are often the catalyst to implementing effective change to how organizations manage supply and demand at scale. By considering several strategies such as diversification of suppliers, the geography of logistics, and new technologies, now may be the best time to take a close look at your supply chain and see what risks you’re able to mitigate.
This article has been created to inspire you to find new ways to improve the short and long-term needs of your supply chain and give you hope if you ever find yourself stuck between the dueling forces of supply and demand.

Techies from Kolkata launch app to monitor oxygen saturation, pulse rate from your phone

The need to check one’s vital signs like Oxygen saturation levels and respiration rates has gained utmost importance since the advent of the Covid-19 pandemic. This has further skyrocketed the demand for devices like oximeters that enable such monitoring. A consequent lack of supply now plagues the market, and technological innovations might be the only ones to our rescue.
Case in point, a new smartphone app developed by a health-tech startup based out of Kolkata. Called CarePlix Vital’s, the new app uses your smartphone’s rear camera and flashlight to monitor Oxygen saturation (SpO2), pulse and respiration rates within seconds.


Ever thought of a hack-proof computer? Some researchers are working towards making it reality
Researchers believe that a computer running this chipset will be able to stop run-of-the-mill security attacks.Computer threats have been very common over the past years. The fact that there is no stopping the hijacking of these machines is the reason why tech companies are investing so much in creating effective safeguards. Some recent and egregious examples of security vulnerabilities include “Meltdown” and “Spectre”, which put millions of computers at risk because of flawed chips. A chip is the brain of the computer and it is the primary target of most attacks. What if this chip was made infallible and robust, so much so that nothing can hack it? Some researchers are now working on one such chip that can ward off attacks.


Patron’s Note:

My experience with Expand has been educational and interesting. The interface is smooth to work on and I had an enriching experience while working on Expand for my project. Hands-on working on the system was highly insightful and gave me a wonderful opportunity to have practical exposure to an ERP system. Thank you for such an opportunity.– Student, IISWBM

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