How ERP Software can solve challenges faced in a Book Publishing Industry?

ERP Software for Book Industry
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This article was published on: 20/03/20 9:22 AM

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How ERP Software can solve challenges faced in a Book Publishing Industry?

Our client Mr. Kamal Kishore Sanghai, Director of Mittsure Technologies LLP is a goal-oriented entrepreneur with a progressive mindset. Mittsure is involved in publishing, printing and reproduction of recorded media. He has faced several disruptions in his business earlier where processing was not systematic.The company was struggling to achieve faster growth as it was lagging behind in daily business activities. Mr. Sanghai is liberal and understands the indispensability of new age technology to survive in the competitive market. He identified his challenges and allowed us to help his company improvise and optimise growth with our best fit ERP software solution. Before surrendering to technology, the company had no system and order in its daily activities. They wasted a lot of time and money doing useless paperwork for files and records. After adopting Expand ERP, the company was brought in order from chaos. There was an easy production process and paperwork had also reduced. Even outsourcing or subcontracting procedures was automated for easy transactions.

Mr. Sanghai is our happy client and we have successfully implemented our ERP in his organisation.

All companies face their own set of problems according to the nature of their business. How to find the right solution to it is the main challenge. As Jim Rohn says, “ Focus on the solution, not on the problem.” A publishing company sources its content or stories, then designs publishes and then finally distributes the books. The various forms of publications are magazines, books, newspapers, directories etc which can be published daily, weekly, fortnightly, monthly or yearly basis.

erp for book industry

The processes involved are crucial in nature and if a problem arises in even one process, it has a domino effect on all the subsequent processes. Thus, to keep the coherent workflow smooth and seamless, organisations need to adopt new technologies and tools that will enhance performance and growth.

ERP software has been around nearly as long as commercial software has been available to businesses. But the ERP software market has a tendency to look homogenous, so it’s tough to distinguish. These systems consolidate and streamline records and data from internal business processes like finance, sales, production, and complex supply chains. They also provide centralised databases that act as a single source of truth on whose basis the entire enterprise depends.

If you are a book manufacturer and face similar problems – Expand ERP is the one solution to your needs. We offer the best in class business automation software for mid-sized manufacturers in the export and retail industry.

Essential benefits of using ERP to counter the challenges of a book manufacturing business

 

To manage daily tasks efficiently, all departments of a publishing house needs to be at par with the overall processes and optimum data visibility.

 

Expand ERP counters all the difficulties and operational snags in the publishing industry from a single portal.

  1. Managing subscriptions – subscriptions is a very important revenue generator for any publishing company. Your ERP will send reminders for renewals and manage a list of old/new subscribers with a smart record keeping software.
  2. Optimum Supply Chain Management – SCM improves with full control over inventory.
  3. Reduces manual work of data entry.
  4. Reduces usage of paper.
  5. Decreases risk of errors as all transaction and entry is automated.
  6. Enhances decision making – accuracy in data entry will automatically enhances decision making.
  7. Warehouse management – with a  comprehensive inventory tracking warehouse stock is managed on the go.
  8. Improves material quality by taking care of compliances, inspection and analysis system.
  9. Efficiency in production cycle  – ERP manages your production cycle including capacity observation, planning raw material obtaining etc.
  10. Inventory module improvises material planning and maintains records of previous sales, quality in hand and backorder quantity etc.

Your business is as unique as you are.

Give it a process automation software that is made to fit.

 

Expand Benefits:

  1. Real-time orders – We provide real-time order status to avoid shipment delays and procurement planning with vendors and container planning.
  2. Automated email and SMS to debtors – This reduces outstanding and aging by 30 % in 6 months.
  3. Planning Inventory – You can plan inventory holding based on the historical and current order trend

Install India’s best fit ERP on cloud and grow your manufacturing business with ease.

Expand ERP offers the best in class ERP software for the Retailers in midsized manufacturing industries. It drives business efficiency by perfectly fitting into the existing business and effectively automating and integrating the complex business processes.

Expand ERP for manufacturing books in Export and Retail Industry –

Expand offers an effective Omni Channel ERP. It controls inventory intelligently and can manage warehouses at multiple locations. The users are informed well in advance about finished stocks so orders can be placed on time. Similarly overstocking can also be saved. As a Cloud ERP users can access the data whenever they want from wherever they are. Expand ERP also provides integrated features with marketplaces like Shopify, Magento, Amazon, and Flipkart.

 

Expand ERP for Export Industry makes your export a powerhouse-

It provides post-shipment tracking including bills and export incentive tracking. It also initiates forward booking and packing list and CBM computation. With Expand ERP on cloud export business is made much simpler as access can be made anytime, anywhere.

Revitalise your ERP software with Expand ERP process automation. Instead of you changing your business processes, we tailor-make the ERP software specifically as per your needs. If you are keen to lead your industry with cutting edge technology and take your business to the next level, adopt Expand ERP software.

 

To know more call. +91 9007026542 and Book a Demo

WhatsApp is NOW integrated with ERP Software

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This article was published on: 7/02/20 9:33 AM

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WhatsApp is NOW integrated with ERP Software!

Albert Einstein once said, “You can’t solve a problem on the same level that it was created. You have to rise above it to the next level.”

It was in 2010, when technology took a leap and we all surrendered ourselves entirely like never before. Our lives changed altogether when WhatsApp was introduced and became the pivotal media for communication. It’s been over a decade now, and whether we have Facebook or Twitter or Instagram on our phones or not, there’s no way we can function without the father of all Apps – WhatsApp.

Today, it has a user base of approximately 10 billion and has changed our lives dramatically. There are several day to day activities which we do with WhatsApp, for example, through WhatsApp groups, the world has become smaller and distances made closer. We now have school friends groups, college groups, college reunion groups, grad school groups and several others. Even though such groups can be quite demanding or annoying, one can’t deny that we are connected with several friends, family and colleagues all at once. Also nowadays we have WhatsApp shopping in the place of online shopping. For instance if your friend is travelling abroad or some intriguing place and you want something in particular from, sending pictures of it on WhatsApp for approval is the easiest thing to do. Interestingly there are many Instagram and Facebook stores that take orders on WhatsApp. Simply by sending a mailing  address and phone number and online payment through Paytm or net-banking we can receive our shopping sitting at home.

On the work front, WhatsApp groups have taken over emails for deadlines and sharing time-sensitive messages. Nobody waits for the next day for an urgent task to be completed. They simply send it to the group and it is taken care of on minutes. Even pharmacies are sending medicines at your door through WhatsApp prescriptions,so going to chemists is not mandatory. In fact I know of even doctors who have prescribed medicines over WhatsApp.

The use of this App has become so widespread that even the underprivileged use WhatsApp and smart phones with their extra money. You may not need a roof above but owning a smartphone and widely used social media Apps are mandatory. Such is the irony of modern life in our country. 

Doorbells have been replaced by WhatsApp pings and sometimes because of the blue ticks it becomes difficult to avoid or escape from people you may not want to interact at that moment. It has become simpler to wish people on special occasions and festivals. Handmade or printed greetings cards and phone calls have been taken over quite easily by WhatsApp forwards and GIFS. Thankfully after this our phone bills have plateaued but unfortunately WhatsApp has reduced face to face communication with a loss of personal touch.

There’s a way to do it better. Find it!” says Thomas Edison.

WhatsApp is NOW integrated with your ERP !

With the advancement of technology each day, the newest trend in ERP software is the WhatsApp integration with ERP. Effective communication is a crucial aspect of every business. In the work environment, it creates unity, sharing of feedback, improved customer relations, employee engagement and enhanced innovation. However, in the daily grind, communication often gets missed. Users might forget to communicate important aspects among each other or customers. They may not send invoices after selling goods, or purchase orders after placing an order or might not inform others to complete their tasks once they have completed their own. This affects the business process in several ways – payment collection gets delayed, because ledgers didn’t get sent when customers asked for them, purchase orders may have not been received on time etc. Revenues get affected, operations and transactions get stagnant resulting in mayhem in management.This scenario can be totally avoided by the implementation of WhatsApp integrated to your ERP business software.

WhatsApp integrated with ERP

It is undeniably the quickest and most widely used communication tool in the Indian business market. Now, the integration of ERP – the ultimate business automation software integrated with the quickest communication App together will create magic.

 

The way it works:-

  1. Through a downloadable connector, a whatsApp activation mechanism should be set.
  2. Once activated, a QR Code scanner will open up in your ERP desktop.
  3. The QR Code can be scanned using WhatsApp on your phone.
  4. This will allow you to use WhatsApp to send messages and documents directly from pour ERP

The Features of WhatsApp that will benefit your company:

 

  1. The recipient’s number gets automatically connected from the ERP, messages are sent accurately and faster.
  2. Unlimited messages can be sent using WhatsApp web, from your desktop.
  3. All logs of messages can be retained to identify whether the right messages were sent to the right person at the right time.
  4. Transparency is increased in communication within the organisation as you will get to know whether the message has been sent.
  5. WhatsApp messages can be sent from any screen in the ERP interface.
  6. You can get an encrypted layer of security that we have added along with the security of WhatsApp and ERP.

How will your organisation benefit from integration?

 

  1. User- friendly and less time consuming – you don’t have to switch screens or tasks to send     messages to your users or customers.
  2. Reduced duplication of data – your communication is more accurate and precise as duplication of data is diminished and there is less human intervention.
  3. Tracking and retaining messages – with WhatsApp logs you can back track whether messages sent to employees have been executed and implemented.You can also retain messages for future purpose of reference.

Good communication is the bridge between confusion and clarity and the crux of a successful management.

To encourage a culture of transparent and quick communication in your business organisation embrace Expand ERP software WhatsApp integrated solution. Become an efficient  entrepreneur with just a click on your mobile phone.

Time is Money!

Save time with Expand ERP and communicate faster with our newest WhatsApp integrated feature. By sending time-sensitive messages to co-users is the fastest way to reach out.Make your business simpler by adopting Expand ERP software and manage your time effectively.

To know more call.. +91 9007026542

BAD CRM CAN KILL (COMPANIES)

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This article was published on: 12/11/15 2:15 PM

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BAD CRM CAN KILL (COMPANIES)

With the advent of the social customer, businesses nowadays have to be far more careful in their interactions with buyers. One miffed customer can spell a PR disaster for companies.When Jeff Jarvis bought a Dell computer which soon malfunctioned, his repeated calls and mails to the customer service were met with either stony silence or unhelpful automated responses. Becoming disgruntled with the service, he wrote a scathing review on his blog, entitled “Dell Hell” that was shared widely across the internet. Around 10,000 people saw the post each day and shared their equally negative experience with the company. The top management only took notice when the story was shared in the mainstream media – almost too late. The company quickly jumped into action to assure Jarvis and the other bloggers that the matter would be fixed as soon as possible; however, the PR damage was done. In 2006 the company announced that it would be spending $100 million and ‘a lot of blood, sweat and tears’ to fix the issue. A costly disaster to say the least.

In today’s world, where each and every disgruntled customer may lead to a public relations disaster for a company, it becomes essential for businesses to deploy a smooth customer relation management program. To survive in this social setting, a solid CRM system is vital.

A good CRM system gives companies the following key advantages:

  • Allows customers to have seamless interactions with relevant persons in the organization to answer their queries and issues
  •  Gives greater automation to routine processes saving valuable time and resources for the company
  • With data analytics, it enables companies to predict their most valuable potential customers – and ensure optimal contact to secure their loyalty
  •  Creates a faster, more efficient customer relationship system
  •  Increases word of mouth publicity and sales

Had Dell employed a more thoughtful approach to their CRM strategy, perhaps it may have been able to save its blood, sweat, tears and money.

Contributor : Vidushi

Think before you build your own IT infrastructure

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This article was published on: 5/10/15 7:14 AM

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Due to the sheer complexity and volume of business, setting up on premise IT infrastructure is the first thing that comes to mind. It is costly. Maintaining IT with in-house or third-party support team is unmanageable.

Regular upgrade, update, patches, security fixes, troubleshooting compatibility issues are important for smooth business operation. Troubleshooting a software issue or printer issue or fixing hardware can sometimes take days due to limited in-house knowledge. Depending on third party can be time consuming due to their response time. For business, IT issues can cost dearly. It can lead to missing order deadlines and business can even lose customers. 
Every business or individual today is online on internet most of the time. We all use hosted applications in some way or the other like emailing, social media, file sharing or shared drives. With the increased penetration of Internet, more and more companies are looking to adopt more flexible, manageable and scalable infrastructure. The primary concern of the business owner is order fulfilment and customer retention. For proper management, Businesses needs undisrupted information flow and complete visibility of business. Moving to Cloud is the first step to empower the employees with world class IT infrastructure and better business continuity.  
 

Adopting Cloud is only one half of the solution. The other half is upgrading your legacy business application to Advanced Cloud based Enterprise Application. There will be advisors and providers for work arounds / patch for legacy applications but soon you will realise the pitfalls. In the globally competitive marketplace, your employees need robust and flexible application, that can custom fit the business and automate repetitive workload. This is ideal and most desirable solution for business success. This will lead to better efficiency and productivity. We at EXPAND ERP help mid-market with integration and automation to take advantage of latest in technology.

Contributor – Vineet

Importance of ERP Software in any business

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This article was published on: 18/09/15 10:14 AM

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Importance of ERP Software in any business

Business is dynamic. The complexity of business is increasing manifolds. Aggregators and virtual market place is making business highly competitive. Disruptive technology like smartphones, mobile apps have revolutionised the way people transact.

Businesses with basic and legacy software are finding it extremely difficult to manage business. ERP software is indispensable for any business. Businesses understand the need for integrated software and automation through ERP software for operational efficiency. Generally, the ERP software is comprehensive and hence complex by design. Selecting and comparing ERP software features that are right for the business is the biggest challenge. It is a daunting task for the business owner as it involves time, money and setting the processes is order with buy in from end users.

Today, ERP software has most modules a business would want to integrate with. For e.g. Accounting, Inventory, Order Management, Procurement, and Production, MRP, Payroll and Quality control. EXPAND ERP goes beyond regular ERP software offerings. EXPAND ERP further integrates CRM, asset management, fleet management, POS, eCommerce, Mobile App and connectors for popular accounting packages and with large eCommerce players. With over a decade of experience in diverse verticals, EXPAND ERP has evolved with best practice and customer feedback for best user experience.

EXPAND ERP understands the work environment of developing countries, training and support needs. EXPAND ERP through its ‘Quick Start’ methodology on Cloud makes the ERP implementation journey short and ensures success with quick ROI. Business owners get complete visibility of the business with the help of ERP software. ERP on cloud enables realtime information sharing and analytics capabilities. Business stakeholders can take informed and faster decision. Response time for the business to its customer is timely, consistent and quick. Business never goes silent with customer relations as system reminds for action. Overall customer experience improves and it’s the key to business success.