Customization

customization

Extend functionality of your ERP by finding an app that suits you and install it in a few steps.

With a track record of swift and seamless implementations, our team demonstrates unparalleled efficiency in deploying solutions. Our organized approach ensures not only quick integration but also maximized effectiveness, ensuring clients experience the full benefits of our solutions from day one.

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Report Customization

Expand smERP s reports module is geared with all major reporting needs. All customized requirements relevant to your business could easily be incorporated in the system

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Workflow Customization

Our flexibility is our strength. Expand smERP is capable of modifying the process workflows to be parallel with your business. We accommodate to your way of doing business and provide your business the impetus to grow.

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On Call Support and Training

Expand smERP provides active on call support to the clients during the regular working hours. Our ERP users could get their queries resolved immediately on the first call. They could also schedule for our on call presence after working hours by providing prior notice.

The Road to Efficient ERP Implementation

Understand Challenges

Our business expert helps you list out current challenges in business. We try to identify areas of improvement through Cloud ERP.

Sign Up

We setup your cloud erp service and schedule visits to study scope and customisation (if any).

Training, hand holding

We identify performers and make your team self reliant.

Demonstration

Our sales will schedule online product demonstration and discuss possible solutions to improve your processes.

Migration

Our product expert helps you migrate master data with help of ready templates.

24x7 support

Remote desktop and ticket based support is provided round the clock. Our tech team ensures 99.9% server uptime, backup, updates and upgrades.

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SRS. Review Current Processes :

Expand smERP’s business analysts helps in reviewing the client’s request for proposal. The team also helps clients in outlining the scope of business requirements if needed.

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SRS. Review Current Processes :

Expand smERP’s business analysts helps in reviewing the client’s request for proposal. The team also helps clients in outlining the scope of business requirements if needed.

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Prepare Final Blue Print and Sign off :

Expand smERP’s team provides a final blueprint of the software to the clients. They help the clients with any further updates or customizations whenever required.

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Complete Customization :

Expand smERP offers complete customization for its clients. All the clients need to do is specify their requirements and Expand smERP’s team can provide a completely customized look for them.

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Core User Acceptance :

Expand smERP’s team assists the core users from the client’s side in understanding the software processes after the customization and implementation processes are over.

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Complete the Change Requests :

Expand smERP’s team always put the clients first. Our team can make all the necessary changes as requested by the client.

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Configuration, Data setup, Data migration, Security and User Setup :

Expand smERP’s team takes care of the configuration, data setup, data migration, security, as well as user setup for the clients. The team takes care of the processes from end to end to ensure a smooth experience for their users.

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One Consolidated Change Request and Sign off :

Expand smERP’s team can make all necessary changes required by the clients. The clients just have to send one consolidated request for changes and the team can make the necessary changes.

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Core User Training :

Expand smERP’s team provides training to the core users of the ERP application tools. The team is also available in case the clients have any queries later.

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Go Live :

Expand smERP offers end-to-end solutions. We are there by the client’s side until they go live.