Founder’s Note:

Dear Patrons,

 

The beauty of Indian festivals and culture is that it brings in light and hope for a brighter tomorrow. All grudges, worries and fears are kept aside during festivities as we are all engrossed in the celebrations with our loved ones. Diwali came to illuminate our households and also our minds and wiped most of our woes and rejuvenated us to start afresh. 

But among all these merriment we still have to keep our guards on against the deadly virus.

Also, we need to protect our businesses. ERP systems are the lifeblood of most modern businesses, because of their ability to bridge multiple processes and operations.

The systems also contain confidential data about your company, its clients, and vendors. Industry experts opine that ERP systems are susceptible to cyber-attacks. Hackers are aware of the fact that these systems contain valuable data. In this edition of Expand Express, we have gathered useful information for you to counter cyber threats with our ERP solution. Further, online selling and eCommerce businesses are in high demand in present times. My team has curated an article on how the best fit ERP software aids to build your eCommerce business with ease.

I truly believe that the newsletter will give you an insight and change your perceptions towards carrying out your business successfully. My sincere good wishes to you and your family.

 

Warm regards

Vineet Bansal

CEO, eDominer Technologies

Like any situation in life comes with pros and cons, adopting to digitisation has its own share of threats to entrepreneurs.

 

Similar to any other space in life, technology has its own benefits and challenges. While it enhances a man’s life in almost all the aspects whether its health care, transport, communication, smart cities etc. There are myriad challenges which we also need to keep in mind  to not turn technology into our own enemy.

 

Amongst the most challenging threats of technology, cybercrime tops the list where danger is concerned. Cybercriminals have always abused technology and control devices for propelling cyber-crimes such as frauds and thefts. With technology protocols, still being developed and evolving at a gradual pace, it is very difficult to avoid such cyber-attacks.

 

Few challenges that  technology faces in cybersecurity are the following:

 

• Digital Data theft Threat: The growing online transactions generate bigger incentives for cybercriminals. Besides, establishments looking to mine data—for instance, customer information, results of product surveys, and generic market information—create treasured intellectual property that is in itself an attractive target.

 

• Supply Chain Inter-connection: The supply chains are increasingly interconnected. Companies are urging vendors and customers to join their networks. This makes a company’s security wall thin.

 

• Hacking: This action is penetrating into someone’s system in an unauthorized fashion to steal or destroy data, which has grown hundredfold in the past few years. The availability of information online makes it easier for even non-technical people to perform hacking.

 

• Phishing: The easiest to execute and produce the results with very little effort. It is the practice of sending out fake emails, text messages and creating websites to look like they’re from authentic companies. Phishing is a major threat that can lead to fraud.

 

Solutions provided by Expand ERP  – India’s best fit ERP software for growth-oriented MSMEs who are looking at running their business completely online.

 

These challenges can be under surveillance and methodical steps can be taken to avoid such malpractices. To solve the data theft problem, online space must regulate the use of data and clearly indicate when the information will be shared provided by the users. The user can then choose to opt-out, leaving personal information restricted to space for which it was deliberated. 

 

When any software contains bugs or viruses, it is fairly easy for cybercriminals to gain personal information. Large technology firms should collaborate and create solutions to increase security for their customers. Security controls need to move outward, beginning at the application level where such frauds can be caught easily by an ERP software. When there are no unified monitoring methods, firms become vulnerable. However, when every network has monitoring that detects changes, data can be protected.

 

With cloud ERP  hovering our lives with all our data it is imperative to protect our cloud space. With growing technology, the growth of cybercrime is evident but measures taken early and effectively can avoid cyber mishaps both big and small. Expand ERP software is perfectly equipped to counter such threats and protect your business from cybercrime.

 

Expand ERP software is well aware of all the challenges faced by entrepreneurs while digitisation and promises to support and back up for any such crime that may take place in your company. We promise innovation with integration and intelligence.

 

Expand ERP offers Expand SureShield where you can enjoy 100% data security and grow your business with complete peace of mind. Data is on cloud, stored in multiple locations ensuring maximum safety with trusted technology platforms (Microsoft Azure, SQL Server). We provide 99.9% uptime and SSL (encrypted) Data Transmission.

“People don’t care about your business, they care about their problems. Be the solution that they are looking for.” – Melanie Dodaro

 

eCommerce has seen a growth equivalent of 10 years in a span of 3 months. The recent pandemic situation has escalated eCommerce business immensely.

 

Are you prepared to handle this kind of demand?

 

You’re probably not if you still have not integrated your eCommerce channels (Magento, Shopify, Amazon, etc) and your ERP system. In this post, we’ll talk about why companies shouldn’t forgo eCommerce ERP integration needed to truly optimize sales.

Here’s why you should Integrate your eCommerce and ERP

 

The need for eCommerce ERP integration is usually overlooked because of the perceptual high investment cost or the business disruption caused by having to change existing systems. This is an outdated perception as the costs become worth it when you see the impact on your operations and customer experience.

 

When we use the term eCommerce in this article, we’re talking about any channel that allows you to make online sales. This could even be your webstore run by Magento, Amazon or Shopify. ERP refers to a single robust system that helps you manage your business data or back-office operations with ease. 

 

Integrating your eCommerce sales channels with your ERP system allows you to operate more efficiently as a business. Your main types of data – order, inventory, item, customer, and shipping/tracking – are communicated in between independent systems.

Benefits of eCommerce ERP Integration

 

1. Reduces manual entry to save time and increases throughput while reducing errors, when entering an order, inventory, item, customer and shipping data
2. Streamlines inventory synchronization, tracks updates, and provides accurate inventory levels to customers, without hiring staff to manage these tasks
3. Automatically notifies customers when orders have been shipped and allow them to track the delivery of products
4. Simplifies how you manage price and product changes to inventory
5. Be flexible enough to add multiple online (web stores and marketplaces) and offline (brick & mortar) sales channels, without losing operational efficiency.
6. Meets tax requirements with automated tax compliances.
7. Handles increased demand for online orders without extra resources.

 

A Customised or best-fit eCommerce ERP Integration is what you need

 

It’s always possible to build your own custom integration between your online sales channels and your backend systems. To do so, you would need to work with the application program interfaces (APIs) available for your systems.  Your data needs to flow between your systems.

 

Therefore, customer integration can be complex and expensive. Customisation is usually the best approach for organizations who have the right resources and specific requirements to justify it. Most businesses though are probably not truly unique enough to really need to build this type of integration from scratch.

 

The best way to achieve eCommerce ERP integration is to use a multichannel management platform. This type of technology is usually cloud-based and provides a platform that sits as an operational hub between your ERP and eCommerce systems. Your main types of data are then synchronized between your systems.

 

Expand ERP is India’s best fit ERP software for mid-sized manufacturers in the retail industry. We offer the best in class technology for growth-oriented manufacturers who wish to take their companies to the next level. We provide an in house selling portal where the users can sell smartly directly or indirectly via Virtual Distribution Network through distributors. With the Expand Lead Management module, turning prospective leads into customers becomes a cakewalk. This feature is available on the ERP software and as a mobile app for Android users using Expand ERP software. The mobile Apps allows lead management remotely and enhances speed and customer experience. We also have ready integrations with Amazon, Shopify and Magento for selling wisely online through multi-channel locations. Reap the benefits of a best fit ERP solution along with eCommerce software in a single unified system. 

Microsoft Cloud for Healthcare

 

Microsoft’s new offering for hospitals is unique because it addresses a problem that IBM’s effort also surfaced: the lack of integration and interoperability between health data repositories.

 

With all of the effort to keep health data private, it still looks like it could be just as easy for bad actors to access your medical data as it is for you, or your doctor. Even the best AI can’t deal with data sources that won’t talk to each other or provide access to the AI tool. Microsoft’s Cloud for Healthcare focuses on fixing the data interoperability problem, which is perhaps Microsoft’s new best skill. Now Microsoft, like IBM which earlier made a similar flip, embraces concepts like Open Source and Linux — along with being an interoperability champion.

 

Zero in-store human interaction for shoppers

 

The rise in consumer adoption of e-commerce in the wake of the pandemic is pushing the rebirth of brick-and-mortar stores as potential bastions of interaction less in-store shopping that resembles an e-commerce experience. But these redesigns are not for all shoppers. Some prefer no brick-and-mortar shopping at all.

 

 Consumer reaction is pushing retailers to redesign physical stores. A survey disclosed that shoppers willing to return to physical storefronts want a completely human-free, contactless, shopping experience. More automation is on their demand list. Implementing systems that let stores meet consumer standards for convenience and safety from infections arguably help them stand out in a hyper-competitive brick-and-mortar marketplace.

 

These findings recommend big-box retailers restructure their traditional physical stores into warehouses and fulfilment centres. Those that do not take the lead and heed consumer wishes may not succeed in the new retail normal.

Patrons Note : 

Our satisfied patrons are our formula for success. Our strength lies in the empowerment of our clients. 

 

“Brilliant support, Brilliant implementation team. The software is very functional and customisable. I love being a part of Expand ERP.” 

 

Harsh Sarawgi

Director, Acuraventure

Expand Sure Shield protects 100 % of your data 24×7

Founder’s Note:

Dear Patron,

 

Amidst the chaos and paranoia over the past 6 months, it’s time we move on with positivity and welcome the new world with open arms that has changed immensely.The magnitude and speed of collapse in activity that had followed was unlike anything experienced in our lifetimes. However, keeping the socio economic downturn in mind, business surely needs our attention. Going on to the good news is that the economy is regaining and as per experts it will take a big leap in a very short span of time. Taking proactive measures and prepping our business and employees is a challenging but essential task at the moment.

Hence, digitally equipping your business is the need of the hour. Once your daily operational processes are looked into by a best fit ERP solution, your skilled workers are free to focus on larger goals and increase productivity.

According to the Health minister, vaccines are expected early next year, from more than a single source to immune at least 25 crores within the first half of the year. This shows a ray of hope for all of us to survive this tough time. With endurance, we can all unanimously join hands to heal the world and it’s people with positive vibes. In this newsletter, I will be enlisting smart ways to protect your workers who need your support the most.

 

My sincere warm wishes with you and your family through these tough times.

 

Vineet Bansal

eDominer Technologies, CEO

“To win in the marketplace you must first win in the workplace.”

– Doug Conant

MSMEs play a key role in national economies around the world, generating employment and value-added services. They contribute to more than half of employment and GDP in our country irrespective of income levels. In addition, SME development contributes to economic diversification and resilience. 

 

Noting that India has been one of the fastest-growing large economies in recent times, has led to the improvement in reducing poverty and improvements in living standards. It is believed, recent reforms, particularly the implementation of GST, national goods and services tax, should help boost efficiency and productivity and overtime will contribute to help them create jobs in the formal sector. 

 

But the sudden jolt inflicted by the pandemic has curbed the growth trajectory of Indian SMEs and also the traditional way of doing business. The whole world as it was, abruptly changed to a new normal. For many, working from home was a complete novelty. Being suddenly excluded from the corporate environment presented them with big challenges, both technical and personal. Organizations trying to facilitate this surge of remote working faced their own challenges to equip and train their people in the face of big changes that were sometimes mandated overnight.

 

Our customers were able to meet these challenges with us at their side, partnering with them to find a way to keep them operating and taking care of their own responsibilities and customers. Digital services are at the core of how we help enable our customers to ensure they have a reactive and resilient business. Big changes happened during the crisis, and much more evolution in the way we work can be expected.

 

Mindful that there could be future disruption from lockdowns or other restrictions, businesses are keen to continue to improve their collaboration tools. Cloud platforms and networks work hand in hand with collaboration tools and remote working, and most of our existing clients recognize improving cloud and network capabilities as one of their top new priorities.

 

In Expand ERP, we are proud to be able to have supported the maximum of our clients and made new ones during these extraordinary trying times.

 

It is said that a crisis brings people together, and we can bear testimony that it surely does with business as well. Most of the SMEs feel that supporting them with digital solutions is a must to overcome the business challenges in a future that is still full of unknowns. During the crisis, many of our customers have gained a stronger appreciation for the resilience of a digitally transformed business in the face of unforeseen obstacles. As a result, many of them are collaborating with us now to accelerate the digital transformation.

 

Safeguard your employee’s health first

 

Employers can take certain actions to make the workplace safer in businesses deemed essential during the coronavirus pandemic and in regions where companies are staying open.

 

 Here are 8 ways to protect employees.

 

1. Pay attention to public health officials and follow their guidance as it evolves and changes. Tell employees to stay at least six feet apart and to refrain from shaking hands. Workers should wash their hands often for at least 20 seconds with soap and water and avoid touching their faces. They should cough into tissues or their elbows.
2. Plan for remote work. Many offices have already moved to telework. 
3. Practice social distancing –  Groups of any size should consider meeting virtually or by phone, as opposed to in person,
4. For manufacturers, ensure that employees use a hospital-grade disinfectant when cleaning. They should clean all areas that are frequently used or touched, including restrooms, door handles, tools, time clocks and vending machines.Employees should wear protective gloves when cleaning and perhaps while working, depending on the job.
5. For retailers that remain open, put in place social distancing measures approved by the applicable state department of health. This may include temporary reductions in staffing, shortened hours of operation and limited in-store services.
6. Immediately send home employees who have symptoms of COVID-19. Likewise, employees who are well but who have been exposed to an individual with COVID-19 should stay home.
7. Provide coronavirus-related information, but don’t overload workers with such communications. 

 

For millions of workers, no income means no food, no security and no future. As the pandemic and the jobs crisis evolve, the need to protect the most vulnerable becomes even more urgent.

 

The decisions taken today can provide immediate relief, but also secure a lasting economic recovery, increase community resilience and ensure a long-term pathway to sustainable development. We shouldn’t let this chance slip away. A kind gesture shown during a crisis is remembered lifelong by the vulnerable and needy.

How the best fit ERP can enhance business productivity while reducing manual labour?

“Our assets walk out of the door each evening. We have to make sure that they come back the next morning.” – Narayan Murthy

I would give more than half credit to the customers for the success of your business, as without buyers your business is stagnant, However a considerable percentile of the success also depends on your team of manforce especially if you are in the service or hand skilled industry. Without your workers your business means nothing. It is never possible to grow single handedly. It is certainly the result of good leadership and harmonious teamwork that a company reaches its goals.

 

 

As an entrepreneur, it is your prime focus to nurture and train a whole crew of skilled, honest, loyal and efficient workers, who in return will bring to you productivity and growth. To drive optimal efficiency and productivity, your workers need to be freed from the burden of daily operational activities. The intelligent use of Technology plays a vital role in the process. A robust, consolidated, conducive ERP software which fits best to the needs of your business uniquely, will act as a catalyst to success and growth.

 

 

Features of ERP that help a company improve the productivity of the workers

 

• Centralised systems:  In business, if information flow is decentralized, the decision-makers will have no idea of the whole picture at any point of time. With the use of an ERP, the reports and analysis of the company can be viewed with a single unified system.

 

• Share a central database:  Advanced ERP systems can work any database, any platform and with any operating system. Some databases are inter-related- for eg. employee data is shared by HR, Finance and administration but in ERP systems each division doesn’t maintain a list of employees but fetches it from the HR Department. Therefore, duplication of data is avoided. The central database enables economizing on database maintenance costs.

 

• It is user-friendly:  The system recognizes the importance of the most junior employee and they have a role as end-users. The company also needs the help of functional consultants who understands the various business processes with an organization – such as Finance, HR, Accounting, Inventory and help in the development of modules.

 

• Customizable and adaptable:  ERP system can be customized to the requirements of the company irrespective of the operating systems, database systems being used. ERP solutions are not for large organizations alone. It is now available for small and medium businesses too. Moreover, ERP systems can be implemented in a modular fashion which means huge upfront costs need not be incurred by an organization if it has financial constraints.

 

• Advantage of the cloud and mobility:  ERP cloud service providers enable full or partial storage of data, software and the platform to run it. This enables companies who have critical data that needs to be secure to be held in their own servers while getting more generic work done in the cloud platform. ERP systems are also deployable on the mobile, so that salesmen, marketing executives can update information in real-time enabling quicker response from the decision-makers in the corporate headquarters. 

 

• All stakeholders feel the difference with ERP:  The use of ERP systems not only benefits the employees and the organization but also the consumers.  These days, organisations value customer loyalty and most often they just need to tell their mobile number to get loyalty bonus, get billed quicker at the retail store and stay informed about discounts and offers of the company.

 

• Improves efficiency across departments:  As ERP integrates each department into a central database, finance, marketing, manufacturing and inventory control improves. Data comes from sales, finance, and various business units with different sets of numbers, ERP integrates them giving a snapshot for the CEO to assess. 

 

 

• ERP is known to give positive ROI in a year:  The implementation of ERP may take one to three years in a conventional scenario but with Cloud computing  the time frame has come down. According to surveys, companies which were focussed on return on investment (ROI) at the beginning of the ERP implementation could see significant results happening after a year. It could be in the form of cost reductions, quality improvements, customer satisfaction, reduced employee count, redeployment and improved market share.

 

Thus, by looking into all the daily operational processes, a best fit ERP software manages your company efficiently and accurately making it possible to achieve desired goals. The skilled workers of your team can easily focus on further sensitive and analytic issues regarding the growth of the company.ployment, and improved market share.

1. HP Takes Us One Step Closer to a Virtual Tomorrow

 

HP Omnicept: Last week HP announced HP Omnicept, which is a solution that begins with a special headset. Omnicept provides the critical elements needed to create a virtual meeting room and lays a foundation for creating a virtual world where many of us could eventually spend much of our time. HP has modified its latest second generation reverb headset, the G2, to add some critical features — starting with the headset.
These same tools could create virtual meeting spaces where users with headsets like the HP Reverb Omnicept could identify users with biometric markers and log them into the virtual meeting room.

2. Apple unveils its new iPhones, the first handsets in the world to be powered by a new type of chip.

The new iPhone will edit 4K video, enhance high-resolution photos and play graphically-intensive video games more smoothly than was possible before while using less battery power.
The “five-nanometre process” involved refers to the fact that the chip’s transistors have been shrunk down – the tiny on-off switches are now only about 25 atoms wide – allowing billions more to be packed in. Effectively it means more brainpower.

Patrons Note :

We are proud to be associated with several successful companies during their upward journey. One of our better known clients said …

 

“eDominer’s Expand ERP – We have been using this solution from past more than one year without any major issues.. The solutions is really good as per our requirements.. Team Expand is really co-operative.. They always respond quickly to any problem and resolve immediately with in 24 hours.. We have good experience using this ERP Solutions.”

 

Vaneet Batish

Vice Preident – IT

Balaji Chem Solutions Pvt. Ltd.