Expand Express 2021 | Vol XVIII


This article was published on: 25/09/21 4:01 PM

Home > ERP Newsletter

Founder’s Note:

Dear Patrons,


Expand smERP is a fiduciary to our clients, helping them invest for long term goals. Most of the time we have observed the accelerated growth of our customers in terms of revenues, employee satisfaction and customer experience on investing in our unparalleled product. The trust that our clients place in us, is a bond that grows forever between the client and our ERP solution. This is why I write to you every month, to share the progress and success stories in our basket.

The consequences of the pandemic have been highly uneven. Although the stock market recovery bodes well for growth as the pandemic subsides, the current situation remains one of economic devastation, with unemployment severely elevated, small businesses shuttering down daily, and families around the world struggling to pay for rent and buy food. It has also accelerated deeper trends, from the growing crisis to systemic inequalities.


Despite the darkness of the past 19 months, there have been signs of hope, including companies that have worked to serve their stakeholders with courage and conviction. We saw businesses rapidly innovate to keep food and goods flowing during lockdowns. Companies have stepped up to support nonprofits serving those in need. In one of the great triumphs of modern science, multiple vaccines were developed in record time. And strikingly, amid all of the disruption of 2020, businesses moved forcefully to confront unprecedented risks.

I believe that the pandemic has presented such an existential crisis.It is such a stark reminder of our fragility , that it has driven us to confront the global threat of change more forcefully. Like the pandemic, it will alter our lives. It has reminded us how the biggest crises, whether medical or environmental, demand a global and ambitious response.Today we are on the cusp of another transformation.Technology has been an exponential warrier and saviour amidst all the chaos. The advancement of technology and digitisation has taken leaps and bounds.Undoubtedly, those companies that have been able to adapt the changes and adhere to the new norms have sustained in the cut throat market. Without accepting the transition to the digital era it is impossible to be a part of the business scenario.

Along with the technology innovations we at Expand smERP are also updating ourselves and our technology at all times. It is our mission to keep you and your business on the top of the list of successful companies that have adapted with the change in the market.In this edition of our newsletter we have brought together the importance of using Business Intelligence in ERP systems.

I sincerely hope the information brings much value to you. Wishing you good health.


Warm Regards,

Vineet Bansal

CEO, eDominer Technologies

What is Business Intelligence ?

BI is a term that “includes the applications, infrastructure and tools, and best practices that enable access to and analysis of information”  – Gartner

In simpler terms,Business Intelligence(BI)  provides a comprehensive overview of your data through business analytics, data mining, data visualisation and best software practice. Having developed exponentially over the years, BI now provides data-driven solutions that empower businesses for better decision making.It helps companies to improve the critical decision making at all levels of the organization. Over a short span of time  you can gain insights into consumer buying, employee productivity and various other departments, through permutation and combination by using BI. 


What are the benefits of BI in an ERP software?
Here’s a look at why the symbiotic relationship of BI in ERP is truly beneficial for business:

Enhances business predictions – BI provides you with a complete overview of your real time ERP data through easy-to-understand dashboards.

Increases productivity in employees -Where businesses used to have dedicated teams of employees committed to data analysis, BI will generate accurate reports without such input, giving ample time to your staff to work on other critical business operations.

Accuracy in data and reporting – The automation of data analytics also reduces the risk of human error that could have disastrous effects. It also prevents the creation of multiple reports leading to time consuming activities and headaches.

Predictive and prescriptive analytics -An ERP system with BI functionalities allows  effective historical data analysis and future trend predictions. BI can also prescribe analytics for future business decisions.

Historical insights-Through ERP and BI, you can analyse your company’s previous data such as sales’ performance as a way to analyse your numbers and identify areas of growth.Post mortem of past transactions allows you to judge pros and cons of your business. 

Identifying Market trends – With BI connected with your ERP it becomes easier to research and compare the trends happening in the market. It can be easier to plan and sort out the future processes accordingly.

BI gathers and consolidates data from multiple sources.-Your business no doubt uses a variety of databases to collect your financial and operational information. If you need to compare data from one program with that obtained from another, a BI solution will provide the bridge you need in order to make sense of the interaction between the two. For instance, to make long term decisions about inventory or sales processes, you need to see the correlations between your product database, your advertising campaigns and your sales results. The BI solution should take care of the extract, translate, and load (ETL) process and the BI solution itself can be used to check the data. 

BI facilitates management-  Good management is based on good decision making. A BI solution will give your managers the information and insight necessary for making the best decisions quickly and easily.Key performance indicators, visible on your BI dashboards, will provide even non technical managers with a view of the department or company’s overall health and identify areas of concern before they become problems.

Business intelligence software is not just a way to sort and view data; it is an essential tool for advancing your business by providing the insight you need in order to make intelligent business decisions.


Why use Expand BI ?

Expand smERP has been empowering its users over the last 16 years. We understand your business needs and plights and customise your ERP software according to your specific needs. Expand Business Intelligence provides a comparative view with real-time data in the form of charts, graphs and table format. This is very useful for the top management to calculate and make decisions and plan accordingly within a short period of time. It thereby saves a lot of manual labour and time resulting in substantial business growth. Secondly, users can create their own desirable reports with Expand BI, which provides the  management a mindful  insight of the business and take prompt  decisions to solve any problems or challenges.

If you’re looking for a suitable ERP software,  it is advisable to consider a system that has BI functionality which enhances your business operations. Expand smERP pioneers in fully integrated ready to use Business Intelligence in ERP software.

Elon Musk says, “Great companies are built on great products!”

However, only having great products and not being able to distribute efficiently among your customers is a mark of great inability to run your business. Many companies are still struggling to control inventory levels while managing customer demands across multiple channels. Having an inventory management system that provides excellent inventory accuracy is a must-have  to sustain in the competitive market. Businesses that don’t keep a track of their inventory and stock will obviously be drowning themselves in deep water. They will have customers placing orders that can’t be fulfilled while they may misplace stock if they aren’t keeping an accurate track. When you manage your inventory accurately, it will lead to a much clearer view and  better understanding of how much raw material or inventory you will need to have on hand to meet customer demands. This will ensure that you don’t have to worry about running out of items all the time. Knowing how much inventory you have also ensures that your customers aren’t placing orders for products you do not have available. There will be less of a concern of shortages without worrying about having too much inventory in stock.

Inventory accuracy will also help you to save a substantial amount of time and money. When you keep track of items that are available and that have been ordered, you won’t have to do an inventory recount. Quality software can update the stock in real-time, so you always know what is available without needing to worry about checking it by hand.

Because you will also know which products are selling well and which ones are not selling, you will know what you may want to discontinue selling. If you have a product that doesn’t sell, it is just taking up valuable space on your warehouse shelves. Being able to get rid of the slow sellers and non-sellers will be a huge benefit. It also gives you more insight into the types of products your company should be stocking or manufacturing.

These days, warehouse technologies are evolving at a rapid rate. This, of course, is a great thing as it helps warehouses the world over to speed up their efficiency, diversify their operations and offer lightning-fast fulfillment times to their customer base. It’s a golden-age for warehouses, but it’s also a time that can be dizzying for those working in warehouse management; the opportunities can seem both overwhelming and endless.

Inventory management is important for SMBs as well as big brands to prevent stockouts, manage stock across multiple sales channels- multiple B2C & B2B marketplaces, websites and stores, and ensure accurate recordkeeping.


Top 7 ways inventory tracking has changed in modern warehouse management :
1. Warehousing has become a vital role in modern business.

With eCommerce business flourishing with leaps and bounds each day, warehousing has taken a lead role in conducting business. The work of warehouse and distribution staff is the lifeblood of eCommerce. Without these vital elements, few of the innovations of the past two decades would be possible. 

2. Efficiency has been boosted with the latest tracking systems.

Along with the evolution of warehousing in the 21st century, inventory tracking has had to grow and evolve as well. Using ERP distribution software or systems that automatically adjust inventory and sync it with invoices is the new gold standard for the most successful companies in eCommerce. Fortunately, barcode and RFID scanning technologies have been vital difference-makers in improving the efficiency of inventory counting. 

3. Mobile enabled software’s has created remote offices for employees.

Smartphones and tablets are nowadays often perfect warehouse tools that offer great potential to increase picking productivity and accuracy when paired with the right software. The latest good ERP software will enable the employee to use his mobile device as his inventory tracker with ease.

4. Popularity of JIT Lean systems

With more sophisticated inventory monitoring increasingly available, many businesses have begun to interrogate their inventory practices. Just-in-time (JIT) inventory management is one popular option for streamlining supply chain and inventory operations. This model aims to greatly reduce the amount of inventory needed in a warehouse by manufacturing and storing only enough product to fill demand.

5. Technology now allows non-traditional tracking and storage methods.

Companies like Amazon have been able to power us with  innovative practices that are being introduced every day. One such method is what’s been referred to as ​“Chaotic Storage.” In this warehousing model, the locations of items are managed entirely by the sophisticated computer models that compile the pick lists.

6. Aids to ease out supply chains with efficacy.

Supply chain management is increasingly a make-or-break factor for success in eCommerce. Today’s technically advanced inventory monitoring systems are increasingly integrated into the hearts of supply chains themselves. By bringing together multiple systems into one, these manufacturers can gain a holistic perspective into how their supply chains perform resulting in better turnover of inventory more quickly, make better use of warehouse space, improve customer service and more.

7. Smart warehouses are setting the new pace.

Completely  automated — or at least a almost automated warehouse is the new Smart Warehouse of the century. eCommerce is only becoming more complex as channels continue to proliferate, and warehouse inventory technology is working hard to keep up. Many businesses have started making their warehouses smarter by using automation technology to streamline their operations. Whether it’s automatic billing to reduce paperwork or computer-generated pick routes to optimize picking efficiency. 


Modern age  inventory tracking software systems are more robust, powerful and convenient than ever. Inventory management tools exist that address nearly every niche and need in manufacturing and distribution. Businesses that invest in their futures by developing robust inventory systems are likely to see improved outcomes, especially as the field’s innovators push forward to new frontiers.

Expand smERP is India’s best fit Warehouse management software solution that is continuously innovating and keeping its users at par with the trend in inventory technology. Power up your business by adopting Expand smERP and watch your business grow.

1.Digital payments beyond cities India

India is one of the world’s biggest digital payments markets even though access to them remains restricted to urban areas. Now, the government will sift through the best ideas it has received from startups for taking digital payments to rural areas, where 65% of Indians live. Aiming to expand digital payments beyond cities, the government recently invited proposals from startups, especially fintech firms, to find ways to bring online payments to India’s semi-urban and rural areas. The last date to submit proposals was September 15, and the government will now shortlist and fund the best ideas.


2.Oracle uses AI to automate parts of digital marketing

Oracle Corp announced a new system that it says will use artificial intelligence to automate key parts of digital marketing campaigns. Once primarily known for its database software, Oracle is competing against firms like Adobe Inc and Salesforce.com Inc to sell cloud-based software used for marketing business-to-business products.

Oracle’s Fusion Marketing system, as the product is called, uses artificial intelligence to automatically assemble marketing campaigns and determine whether the people who interact with emails or advertisements might eventually buy a product, sending their contact information to sales teams.

Expand Express 2021 | Vol XVII


This article was published on: 19/08/21 4:36 PM

Home > ERP Newsletter

Founder’s Note:

Dear Patron,


It gives me immense pleasure to get back to you every month in gratitude for being part of the Expand family for so many years. To all my new readers, I welcome you to the inner circle of a team of ambitious, goal-oriented and focused members who believe in innovations and technology. The Expand Express is an initiative to bring to your knowledge and awareness the latest technology related news and the recent success stories and events happening in Expand smERP. 


Over the last years we have realised that ‘technology’ is imperative in the success of any business irrespective of size or industry. It is for the best of your knowledge that being updated in the field of technology is a bare necessity in today’s competitive world. It is obvious that a company using automations and softwares will perform better and faster than a traditional, manually operated old-school organisation. Customers are also likely to be attracted towards such futuristic companies.Having received professional and prompt services, loyalty of customers is also guaranteed.So why should we lag behind? Expand smERP ,unites together with a team of biztech experts who know and study the software solutions and innovate for your customised needs.

This year we have made a mark in finding solutions for operational challenges faced by railways contractors. Further, our software has been recognised and used widely by the professors of I.I.S.W.B.M – Asia’s biggest management Institute to train the future generation of Management trainees. This adds to the feathers on our hat and makes us proud to be associated with such a big name in the field of education and technology.


Stay connected with us for more exciting news and innovations in ERP software solutions.

Thank you

Warm Regards


Vineet Bansal

C.E.O eDominer Technologies

We are all aware of the nuances of technology by each passing day. With every innovation, technology has proven its indispensability to mankind. Well, man invents technology to solve everyday challenges faced by people. For example, the robot vacuum cleaner has gained huge demand during the lockdown period when all the houses had to function without housemaids. With a click on your mobile app and charge in the robot, your house gets cleaned in no time. Who would have thought that such inventions in technology would have actually been used widely?


Similarly, QR or Quick Response codes have picked up popularity among the growing smartphone-browsing crowd – a statistic that has marketers brimming with creative ideas and promotions.  A QR code consists of a number of black squares and dots which represent certain pieces of information. When your Smartphone scans this code, it translates that information into something that can be easily understood by humans. QR Codes are basically square boxes made up of pixels that hold and convey information. Whereas Barcodes can only be read horizontally, QR Codes can be read both horizontally and vertically, which is why anyone with a smartphone can scan them. Although QR Codes were originally intended to modernize inventory management systems, nowadays they have a much wider range of applications. Their unique technology enables them to have large data capacity, high damage tolerance, and many flexible solutions that are highly useful for mobile payments, in business and marketing, and for any type of digital information transfer.

Yet, no one wants to open their device to a glut of text messages and alerts from codes they’ve scanned. Fortunately, companies using these codes have found innovative and unique ways to not only get you to scan their code, but boost their brand awareness in the process.


How to work with QR Codes

So how can you take advantage of this growing trend for your business?  Keep in mind that much more than web addresses can be scanned. For example, you could:


  1. Direct employers to your resume, your LinkedIn profile or your Vcard
  2. Use a QR code in a direct mail piece, business card or postcard to provide a discount
  3. Give customers an inside look at your new Facebook promotion
  4. Take them to a page with more detailed information that wouldn’t easily fit in a print ad
  5. Use them to deliver step-by-step instructional videos or a printable setup sheet
  6. Have the QR code send a tweet when scanned
  7. Let them enroll in an event such as a webinar or teleseminar
  8. Use the QR code to let customers send themselves a reminder via SMS
  9. Link them to a special “Exclusive” YouTube video.

Importance of QR Code post Covid 

After the impact of the pandemic, it has now become more important than ever before to find ways to generate online revenue. Physically-located and service-based businesses must be creative to find ways to digitize their processes and keep engaging with customers. You can continue making sales online with QR Codes.


Globally, businesses have begun turning to the only option available to generate revenue –  online. Although the majority of businesses have experienced some financial losses,, the e-commerce industry has an advantage over physically located businesses, because they are already designed to generate online revenue and also offer options like home delivery, which has skyrocketed. For other businesses, the process is not so simple, especially if you have no online processes set up previously. Nonetheless, the current situation has become a motivator for all types of businesses to find methods for generating online revenue in order to stay in operation. This includes promoting online shopping platforms, online courses, webinars, online events, video tutorials, and much more.


In order to generate online revenue, you need digital tools to do so. QR Codes fit perfectly with all digital marketing tactics because, in addition to the QR Code image, QR Codes are also connected to a short URL. This short URL creates a neat and speedy version of all your content that then directs users to a customizable display page that showcases things like images or videos. On this page, you can include a CTA (call to action) button that encourages users to view a landing page and make a purchase.


There are two ways that businesses can use QR Codes to generate revenue. Firstly, you can use QR Codes on digital platforms like social media, email marketing, or landing pages. Secondly,  the most relevant for physical businesses, you can use QR Codes to connect print advertisements and other print materials to online content.


Easy and safe for customers to use

The driving force behind QR Codes popularity during the pandemic is that they enable contactless mobile payments and information transfers. QR Codes can also be scanned from very far distances. 


QR Codes are the perfect way to promote mobile shopping channels, because they create mobile-optimized content. If businesses take the opportunity to set this up now, they will continue to reap the rewards even after the coronavirus is over.

The pandemic has undoubtedly left large financial scars on many companies across the globe. But it’s also now become a large accelerator to undergo a digital business transformation. One such way that businesses are making this transformation is by integrating QR Code technology into their marketing, sales, and payment infrastructures.


QR codes — essentially a kind of bar code that allows transactions to be touchless — have emerged as a permanent tech fixture from the coronavirus pandemic. Restaurants have adopted them ,retailers have added them to checkout, and marketers have splashed them all over retail packaging, direct mail, billboards and TV advertisements.


QR codes can store digital information such as when, where and how often a scan occurs. They can also open an app or a website that then tracks people’s personal information or requires them to input it.


As a result, QR codes have allowed some restaurants to build a database of their customers’ order histories and contact information. At retail chains, people may soon be confronted by personalized offers and incentives marketed within QR code payment systems.


In 2017,  Apple made it possible for the cameras in iPhones to recognize QR codes, spreading the technology more widely. Then came the “pandemic, and it’s amazing what a pandemic can make us do!


Most restaurants introduced paperless/touchless menus since the start of the pandemic. In May 2020, PayPal introduced QR code payments .


Expand ERP software – India’s best fit ERP software for manufacturers in export and retail industry, provides QR Codes and Code scanners to track your inventory efficiently. You can take your business to the future goals by deploying Expand smERP software solutions.

Although Indian Railways have progressed a lot, both quantitatively and qualitatively, during the last few years, this system is still plagued by a number of problems which require immediate attention. From the perspective of a contractor the challenges are more operational. There are a lot of mismanagements and unorganised factors that need to be sorted with immediate action. 


6 ways a best fit ERP software can solve the challenges faced by Railway contractors. :


1. PVC tracking in respect of orders – Prices vary due to demand and supply. Keeping a track of it while taking orders and maintaining a systematic file is crucial to run such a big contract. This can be easily automated and managed by your ERP software.


2. Security Deposit tracking against Govt. Sales Order – Every tender or contract with the government involves huge money deposits and calculations. Keeping a constant track of the security deposit and other monetary transactions can be managed with ease and viewed remotely with a cloud ERP software


3. Free Rail Tracking issued by Indian Railways – All compliances and benefits of free rail passes issued by the railways is a huge task. The challenge is keeping track which is impossible to do manually. Such challenges can be overcome efficiently with an automated ERP system.


4. Multiple BOQ managed through minimum effort – Bills used in tendering contracts are multiple and huge in numbers. Tracking the bills and filing them in order takes a lot of time and effort. This can be shortened by using an ERP system to manage the multiple bills and payments.


5. Service Invoice tracking properly – Servicing the train compartments and engines is a daily job that needs to be tracked properly by the contractors. This involves a number of trains, workers or engineers and also location. The contractor has to deploy a management system that can systematically track the service task and also the invoices efficiently.


6. Percentage wise proportioned dispatch & billing – All transactions, dispatch invoice, bills etc need individual attention to run such a big show smoothly. Indian Railways is the fourth largest railway system in the world. It encompasses a vast number of the population  – engineers, contractors, workers, ground staff, ticket collectors, ticket checkers, pantry staff, housekeeping staff etc. The system has deputed responsibilities to various contractors who run the show respectively and see that all departments are managed well. A best fit ERP software is essential to track and record all transactions and services, dispatches and billings systematically. 


Although ERP software can’t solve all of the operational challenges facing the rail industry today, it can work towards a futuristic railway service for a developed nation. Expand smERP is India’s best ERP solution for dealing with such operational challenges in the railway industry. The solution is customised, agile, best fit and affordable. It is the best solution for a future ready railway service.

1. Why use QR Codes in restaurants

For the uninitiated, QR Codes are advanced barcodes that can be easily scanned via a smartphone. They are easy to create, and occupy very limited space. It also makes it easy for your customers to dine-out and learn about their food.


2.The Railways have acquired technology-enabled enterprise resource planning (ERP) solution in the last few years:

In the last few years, railways have completely moved towards e-tendering process to eliminate corruption, To make railways clean and transparent, the ministry is moving towards e-tendering process where every tender will have to go through electronic channel only. Besides, the ministry has brought reforms in terms of accounting and a regulatory framework will be put in place. The proposed regulatory framework is to be tasked with fixing fares.

Expand Express 2021 | Vol XVI


This article was published on: 4/06/21 4:40 PM

Home > ERP Newsletter

Founder’s Note:

Dear Patron,


This edition of Expand Express, is curated for goal-driven companies who desire only the best for their organisation. It is said, ‘when the going gets tough, the tough gets going!’ It is one of the most relevant one liner that proves its worth in times like this. We are all facing one of the toughest phases of our life-personally, professionally,financially and most importantly financially. Being the bread earner of the family, we understand your added pressure to sustain the family along with maintaining the standard of your organisation. At this juncture the wise reap the benefits of their action.


My team and I are here to show you how and why digitalisation and change management is the most crucial for your company to survive in the current scenario. Being mindful about changing your entire system to an Enterprise Resource Planning software is essential for a steady growth and preparation for the future. The future is in the cloud and remote working is here to stay for quite some time. It is therefore advisable to all our entrepreneurs to be aware and take each step accordingly.Allow my biztech team to be the invisible backend boys of your business and customise a software that fits in best with your organisation.
I sincerely look forward to partnering with you in your future endeavours and continue with our services even better than before.


Stay well!

Vineet Bansal
CEO- eDominer Technologies Ltd.

“One reason why people resist change is because they focus on what they have to give up rather than what they have to gain.” – Rick Godwin


Change management is one of the most critical success factors for digitalisation. Yes, it can be very difficult to convince your executive team or key stakeholders on the concept of change.
Much of the work we do is in the realm of organisational change management and one of the biggest challenges we face with our clients is an understanding or a lack of understanding of why change management is crucial. It is imperative to comprehend what it means and how to incorporate change management into an overall transformation.
This is particularly true with executives and people that don’t have a lot of experience with organizational change management, or with complex digital transformations. In this article we would like to provide you with some steps that you can take to your team to help them understand the importance of change management.


Defining Change Management
The first step towards helping your team is to etymologically understand what change management is, and what is the value of it. To understand what change management is, it often helps to start with what is easily understood. It’s about tangible business results. This is probably the most important place to start as it relates to your executive team and some of your internal stakeholders.
In simple terms, OCM is anything that causes the business and the operations of your company to move forward to that future state, whatever it may entail. There certainly is a component of communications and training that goes along with that; however, there is a lot more to change management beyond just training people on how to use the new system.
There are several work streams and processes within change management that are critical things like organizational design, and just redefining what people’s roles and responsibilities are going to be. The change impacts and understanding how individuals and workgroups within your organization are going to be impacted by the transformation so that we can target our communications, training, and change efforts to fit exactly their needs via where they are today and where they’re headed to.


It prevents downfall or Failure
In some extreme cases acting as an expert witness in lawsuits involving ERP implementations, we find that the number one common theme with those implementations is a lack of organizational change management. Often, it helps to share that story with your stakeholders and with your team to help them understand that change management is absolutely a driver of success versus failure.


When we actually define success versus failure, it comes down to two layers:
Implementing On-Time and On-Budget
Companies that don’t invest appropriately in organizational change management will typically find that they’re going to spend more time and money, ironically, on their implementation than they would if they had invested appropriately in organizational change. Investing efforts associated with organizational change is absolutely critical to ensure that you’re successful in your initial implementation.


Operational Disruption
The second dimension of failure, which is even more costly and more disruptive than the first around implementation time and cost is the whole concept of operational disruption. If you think about what happens if you go live and you haven’t managed to change appropriately – in the majority of cases your business will experience massive operational disruption.OCM strategies mitigate risks to ensure that your people, the operations, and your organization are all ready to move forward into this future state so that by the time you get to go-live, it’s more of a non-event rather than a big, massive, chaotic event.
Therefore, organizational change is a key factor in preventing that ERP failure and definitely should never be ignored.


Optimizes Business Value
If we shift attention away from preventing failure and focus more on how we optimize this investment – a lot of value that organizations leave on the table is caused by not investing in organizational change management. There’s a reason that most organizations don’t manifest the full business benefits they expected out of their technology.
One of the biggest reasons for this miss is because they didn’t invest in organizational change. In other words, technology can do what needs to be done to create business value and to reduce cost, and increase efficiency.
It is important to make sure that you have a change management plan that directly ties to business value. Increased ROI can be one of the most powerful ways to sell change management to your stakeholders, especially at the executive level.


Reduces Chaos and Inability to Scale
One of the intangible benefits of change management that many don’t think about is the fact that it will ultimately reduce chaos within your organization after go-live. It enables you to scale, which for most organizations, is one of the key reasons why they’re implementing new technology or going through the transformation in the first place. In order to ensure that you’re avoiding employee chaos, it is important to look at the moral issues that come along with that.
At the end of the day, you’re essentially creating an environment that can scale, take on more business, and grow faster than you would otherwise. It’s crucial you have the OCM strategy in order to tie together all the different components of your digital transformation to craft a solid foundation for growth.
Expand smERP is India’s best fit ERP software for manufacturers in retail and export sector.It is the best solution for your organisation to implement a customised digitalisation process that fits aptly according to your unique needs.

In the year 2020, the world saw the initial economic consequences of the pandemic. Owing to uncertainties and panic,people started hoarding on toilet paper, dry goods, and alcohol while gaming consoles, home electronics, and personal fitness equipment flew off the shelves. As and when supply and demand became so unpredictable, companies faced huge backlogs of orders and some even had to pause production. Global supply chains became headlines for all the newspapers and news channels, and for all the wrong reasons.
The world has undergone a terrific turnover.The current state of global supply chains is different than we’ve seen historically, and the experience over the last year or so may leave a permanent mark on how supply chains need to be run in the future. Throughout 2020 and into 2021, we’ve seen several instances where consumers scaled up demand and companies were unable to supply. We saw runs on PPE,masks, toilet paper, baking yeast, ketchup packets, even automobiles. Last month our nation witnessed the biggest crisis of oxygen supply and medical aid when the second strain of the pandemic hit the people of the country and the curve increased in leaps and bounds. All this is the result of a system failure and lack of preplanning. These types of shocks to the market are indicative of just how complex supply chains have become. For example, the shortage of new cars was not caused by an inventory miscalculation, but rather a supply issue of electronic chips that are only made by two companies, both of which are located in Asia.
Taking a step back, when the economic forces begin to normalize, both organizations and consumers are starting to ask tough questions about the state of global supply chains. Could these shortages have been avoided? Is this a technology-based problem? What can be done to fix an already backed up system, and can we mitigate the unexpected strains on supply chains in the future? Here are a few strategies organizations can explore to help avoid such supply chain blockages


Increase in in-house Production

After more than a year and a half of economic turmoil, many manufacturers are facing intense political and market pressure to pull back production overseas and transfer operations back home to reduce the risk of disruption from international trade. However, domestic labor and resources are inherently more expensive and will inevitably drive up prices, which consumers will not like. In the end, this solution may work best as a partial solution, as complete deglobalization allows other companies to quickly swoop in and take your place.


Supply Chain Mapping
One way to avoid supply chain gridlock is to identify vulnerabilities via a process called mapping.This process is time-consuming and expensive, but could ultimately save you money by avoiding a costly shutdown. The mapping process involves combing through an organization’s entire supply chain to identify the level of risk associated with each vendor and what the economic impact would be if a certain source was lost.
Once you have this information, you can use it to diversify your vendors or to stockpile needed resources for a rainy day. This exercise will also help you identify areas that could be automated, highlighting possible best-fit software that could ease the operations within your supply chain.


Diversifying Vendors
Many organizations are adopting new strategies to mitigate their supply chain risk. Diversifying suppliers is one way to do that. Instead of placing all their bets on one horse, companies are now spreading out their risk. This way, if one vendor is lost, they will still be able to acquire their raw materials from a different supplier.


Revisiting Innovations

As it requires a large investment of time and capital, many organizations choose to retain dysfunctional systems rather than bring in new technologies. However, as new tools come to market, powerful innovations will soon offer companies the flexibility to switch between vendors and mitigate supply chain bottlenecks more easily.
Automation is one realm that promises relief to those recovering from supply chain blockage. From generating real time data and insights to automating manufacturing processes where robots can take the place of social-distanced humans, the right software can drive operational efficiencies that will help keep your supply chain on track.
A best fit Supply Chain Management (SCM) system may also help organizations bounce back from supply chain blockage. An SCM centralizes data and processes so that organizations can get a better view of the flow of goods and services. Much like an ERP, an SCM creates a hub to track and manage data, control automated processes, and visualize important business transactions, often in real-time.
While advances like these offer many benefits to organizations, it is important to note that a technology-first approach is not always in an organization’s best interest. The pandemic has unveiled many vulnerabilities in supply chains around the world. However, these supply chain blockages are often the catalyst to implementing effective change to how organizations manage supply and demand at scale. By considering several strategies such as diversification of suppliers, the geography of logistics, and new technologies, now may be the best time to take a close look at your supply chain and see what risks you’re able to mitigate.
This article has been created to inspire you to find new ways to improve the short and long-term needs of your supply chain and give you hope if you ever find yourself stuck between the dueling forces of supply and demand.

Techies from Kolkata launch app to monitor oxygen saturation, pulse rate from your phone

The need to check one’s vital signs like Oxygen saturation levels and respiration rates has gained utmost importance since the advent of the Covid-19 pandemic. This has further skyrocketed the demand for devices like oximeters that enable such monitoring. A consequent lack of supply now plagues the market, and technological innovations might be the only ones to our rescue.
Case in point, a new smartphone app developed by a health-tech startup based out of Kolkata. Called CarePlix Vital’s, the new app uses your smartphone’s rear camera and flashlight to monitor Oxygen saturation (SpO2), pulse and respiration rates within seconds.


Ever thought of a hack-proof computer? Some researchers are working towards making it reality
Researchers believe that a computer running this chipset will be able to stop run-of-the-mill security attacks.Computer threats have been very common over the past years. The fact that there is no stopping the hijacking of these machines is the reason why tech companies are investing so much in creating effective safeguards. Some recent and egregious examples of security vulnerabilities include “Meltdown” and “Spectre”, which put millions of computers at risk because of flawed chips. A chip is the brain of the computer and it is the primary target of most attacks. What if this chip was made infallible and robust, so much so that nothing can hack it? Some researchers are now working on one such chip that can ward off attacks.


Patron’s Note:

My experience with Expand has been educational and interesting. The interface is smooth to work on and I had an enriching experience while working on Expand for my project. Hands-on working on the system was highly insightful and gave me a wonderful opportunity to have practical exposure to an ERP system. Thank you for such an opportunity.– Student, IISWBM

Expand Express 2021 | Vol XII


This article was published on: 2/02/21 12:45 PM

Home > ERP Newsletter

Founder’s Note:

Dear Patron,


In times of uncertainty and unprecedented turmoil, this comes to you with deep concern and solidarity. We at Expand smERP ensure that we will take care of your business operations while you can freely protect yourself and your family. The terror strikes again and we all are  struggling our own battles in some way or the other. However, as the show must go on, we learn how to adjust and manage in any adverse situation. This is the power that the Almighty bestows upon us humans and gives us the strength to become superhumans in times like this.


Our team is working remotely and making all arrangements so that you and your business can operate seamlessly in the new normal.You have nothing to be afraid of.Your business is in safe hands and can be operated remotely with 100% real time data on a secured Microsoft Azure platform. Our biztech experts are incessantly brainstorming  to add new technologies and integrations that will add more value to your business growth. In this edition of Expand Express we have highlighted the best usage of ERP software in your business and the top tools of Expand smERP to be used while working remotely. I sincerely convey my prayers for you and your family. May you be safe and well. Always by your side.


Vineet Bansal

CEO, eDominer Technologies (P) lTD.

“Your life does not get better by chance. Your life gets better by change.”

 – Jim Rohn 


A systematic Enterprise Resource Planning (ERP) solution  had already become the backbone of large businesses a long time ago. Now even MSMEs are opting to automate their businesses.The current situation of the world has only increased the relevance of ERP systems by helping companies withstand the significant pressure to meet customer demands on time. In this new normal, employees need to  work from home because of social distancing norms. ERP systems are playing a significant role in allowing them to work flawlessly from geographically distant locations. They also manage critical functions across all departments, including sales & marketing, finance & accounting, supply chain, vendor management, and maintaining robust and long-lasting customer relationships.It is an indispensable technology or software without which it is impossible to run your business in the competitive market.

Further,the second wave of pandemic globally has proved that the virus is showing no signs of slowing down. People are falling sick and the fatality rate is soaring rapidly. This means that the remote work culture will only strengthen in the future. ERP systems provide an effective solution to this problem by allowing multiple business departments to collaborate and work as a cohesive force.It is imperative to adopt a best fit ERP solution to manage your organisation and sustain in this market scenario.

How do ERP systems enable companies to work effectively in the pandemic ?


The rise of the On-Cloud ERP 

On-Premise ERP solutions are legacy software systems that require significant investments in infrastructure and hardware. Their biggest disadvantage is that they are immobile, meaning employees cannot access them on their mobile devices. Suppose your salesperson has to collect essential documents from the customer. In that case, he will have to visit the customer’s place, collect the papers, come back to the office, and upload the documents in the ERP system.

Unfortunately, almost all countries went through a series of lockdowns where transport facilities were restricted, and moving from one location to another was virtually impossible. The new normal will see the rise of On-Cloud ERP systems as they allow businesses to function from geographically distant locations. Coming back to the example mentioned above, the Cloud-based ERP software will enable the salesperson to collect and upload the customer’s documents from their office premises only.

Advantages of On-Cloud ERP systems:

  1. They provide a comprehensive overview of the inventory and warehouse to all business stakeholders.
  2. They share real-time reports that help to brainstorm effective strategies.
  3. They allow small businesses to set up an ERP system without investing substantially in labor and hardware costs.Low infrastructure costs allow even small business owners to adopt ERP software.
  4. They update faster without any production interruptions and security vulnerabilities.
  5. They enhance production speed and allow  businesses to expand at a fast pace.

ERP systems dominating the healthcare industry 

The healthcare industry has been under extreme pressure since the beginning of the pandemic. Doctors, nurses, virologists, and healthcare staff have been working 24/7 to develop vaccines, provide medical treatment, and issue emergency guidelines whenever required.

ERP softwares are helping  medical institutions immensely in the following ways:

  1. They are efficiently managing  the front desk by obtaining essential information such as appointment timings, bed availability, doctor schedule, etc.
  2. They are allowing the healthcare staff to manage inventory in an orderly fashion, from placing orders for lab coats, surgical instruments, and medical cartons to sending daily reminders and alerts to vendors, suppliers, and distributors.
  3. They are helping to reduce operational expenditure by managing ADT (Admission, Discharge, Transfer) costs, reducing long waiting times in ques, decreasing operating room times, and eliminating infection and medical errors.
  4. They are also allowing physically disabled patients to have virtual interaction with doctors in real-time, thereby eliminating the need for a face-to-face meeting.
  5. They are enabling doctors to collect vital health information about the patients using remote monitoring devices and smart wearables.

Transformation of the supply chain industry with a best fit ERP system

The supply chain industry involves multiple partners working together to deliver the final product to the end-consumer. It essentially involves thractors:

  1. The vendor supplying raw materials.
  2. The company converted raw materials into finished products.
  3. The distributor delivering the finished products to the end-user.

We all know that the pandemic had forced restrictions on people and goods’ movement from one location to another, which impacted supply chains worldwide. ERP systems played a significant role in bringing business functions back to normal in the following ways:

  1. They help build supply chain towers that use Artificial Intelligence and advanced algorithms to identify potential challenges and find efficient resolutions for them.
  2. They allow supply chain companies to manage their activities across multiple channels, including retail, e-Commerce, and direct-to-door service. In short, it helps them to increase their revenues and cut operational costs.
  3. IoT-enabled ERP systems allow supply chain companies to instantly share real-time updates and information with different business stakeholders. 
  4. They allow supply chain companies to interact with customers and collect their feedback to increase the company’s reputation.

The past year and a half  has transformed the business landscape across the world. Digital revolution is destined and companies that fail to catch up will have to shut down their doors. What are you waiting for? Today is the right time for you to invest in ERP systems to improve your productivity, increase revenues, cut down operational expenses, and strengthen market competence. In case you still have not deployed a best fit ERP software, call us at Expand smERP and we will arrange a best fitment test for you.

“The great growling engine of change – technology.” – Alvin Toffler


Organisations pan India, are implementing facilities and programs to help their employees work remotely. With the pandemic spreading like fire,it’s likely that remote work will remain a trend for the year to come as countries try to flatten the curve of exposure. In light of a possible new status quo, here are a few must have  tools to ease working from home and to make the change easier for manufacturing companies to run their organisation smoothly.

The idea of operating your business online and transitioning your employees to remote work can seem daunting. With any upheaval of the traditional on-site work experience, there is a learning curve and transition period that can be perplexing to managers. While it is necessary to address these concerns and note the challenges faced, it is also important to acknowledge that online businesses and remote work are here to stay. 

By creating a remote work policy at your company, you will be communicating to your existing employees that their personal productivity and happiness is a priority. When you retain and hire skilled, innovative employees with your comprehensive remote work policy, you’ll be inadvertently building a more diverse and inclusive workforce with lower overheads. To be successful in your market, it is critical to have an insight of what your customers need. In this increasingly tech savvy modern workforce, those needs often include an expectation that your product or services are available online. If you are waiting for the day your customers tell you that they want you to move online, you’ve already lost them. In addition to retaining your existing customers, expanding your visibility by moving online guarantees that you will reach new potential ones. Thus, it is proven that in order to sustain this market, moving online is the only option.

A best fit ERP software which is robust, comprehensive, agile and homegrown is the one solution that solves all your requirements. Expand smERP is India’s best fit ERP software for the mid sized manufacturers in the export and retail industry. We have been empowering several growth-seeking companies over the past 15 years with trust and loyalty. Expand ERP software offers an array of features along with ready integrations to help you run your company with one single software system.

In this article we will be citing few of our best tools that you would require to work from home and operate your business completely online:


 WhatsApp  integrated with your ERP !

With the advancement of technology each day, the newest trend in ERP software is the WhatsApp integration with ERP. Effective communication is a crucial aspect of every business. In the work environment, it creates unity, sharing of feedback, improved customer relations, employee engagement and enhanced innovation. However, in the daily grind, communication often gets missed. Users might forget to communicate important aspects among each other or customers. They may not send invoices after selling goods, or purchase orders after placing an order or might not inform others to complete their tasks once they have completed their own. This affects the business process in several ways – payment collection gets delayed, because ledgers didn’t get sent when customers asked for them, purchase orders may have not been received on time etc. Revenues get affected, operations and transactions get stagnant resulting in mayhem in management.This scenario can be totally avoided by the implementation of WhatsApp integrated to your ERP business software.


It is undeniably the quickest and most widely used communication tool in the Indian business market. Now, the integration of ERP – the ultimate business automation software integrated with the quickest communication App together will create magic.

The way it works :-

Step 1: Through a downloadable connector, a whatsApp activation mechanism should be set.

Step 2:   Once activated, a QR Code scanner will open up in your ERP desktop.

Step 3: The QR Code can be scanned using WhatsApp on your phone.

Step 4: This will allow you to use WhatsApp to send messages and documents directly from   your ERP


5 innovative mobile Applications – 

The good news is even our best fit ERP software is available on your mobile phone now.A legacy system fails to offer you the accessibility, the reach or even the collaboration that a mobile-enabled ERP provides. It is a solution that is created uniquely for mobile accessibility in terms of data dissection.


An ERP software in your pocket is not just an innovation but an absolute necessity. Manufacturing businesses today require an intelligent and responsive mobile-enabled ERP solution to respond and resolve any issue to sustain competition and be easily reachable. This would further aid your entire supply chain to adapt instantly to sidestep any obstacles or adapt to potential requirements. 


Mobile Apps available for Expand smERP licensed users are:

  1. Remote HR on your mobile – Register attendance and many more HR activities through Expand HR App.
  2. Systematic Warehouse Management with Expand WMS- Track your Inventory with WMS integrated with Expand ERP Android App available at our Playstore. 
  3. Online Lead generation with Expand Sales – A multi-feature ERP        application for Expand users managing business on-the-go. 
  4. Remote Task Management with Expand Service – Manage your    to-do-list and miscellaneous tasks from a single multi feature App.
  5. Document management with Expand File Attachment  – Affix all important documents with Expand File Attachment integrated in Android mobile App 


Lead Management software or mobile application:

It is imperative to manage leads and sales of your business diligently for ultimate growth and ROI. Without customers there is no business and without business an organisation is dead, no matter how organised or good the product is. Taking control of your sales process, reaching out to leads at the right time and converting them into actual opportunities by staying focused on your best deals will ensure an edge above in the competitive market. To add to your efficiency an intuitive Sales and Lead management software like Expand smERP software helps you sell smarter. 


Leads Management module of Expand smERP software allows you to monitor and optimize every interaction. Not only does an automated sales management system provide easy tracking of information,  it also automates repetitive tasks so that efficiency and productivity can be significantly improved.


Third party marketplace integrations – 

Expand smERP is fully integrated with ecommerce systems such as Magento, Shopify, eBay, Amazon. Future-ready solutions packed with features offer customers modern, practical and convenient solutions. From real-time inventory information, personalized service, and multiple self-service options, to compatibility with different platforms and devices, the solution has all that it takes to offer a truly omnichannel experience. Highly secure payment gateways, advanced back end workflows, and a whole range of tools help customize modules for superior results.

Information flow becomes easier in your organisation with integration tools.Technology is not just the enabler of new experiences in the digital era, but a bridge of seamless integrations that enhance customer experience. Retailers earlier relied on multiple channels of engagement with customers that worked independently of each other. Typically, brands that were available online as well as in-store treated each channel as separate. Online purchases of a product could only be dealt through online interactions, while in-store purchases had nothing to do with online interactions. This multichannel engagement deprived customers of the advantage of dealing with a brand that was available in different channels.


Logistics –

Warehouse automation software of Expand smERP  comes with pre-integrated shipment partners. You can choose the desired logistics partner and assign the delivery of orders.There is no need for more hunting for shipment partners, negotiations and following up. With one click you can assign the order shipment and track it.

As we all know that the shipping and logistics industry is one of the largest growing industries in the world & over 90% of transportation and trade is carried via shipping and logistics. Without shipping and logistics, import & export of bulk goods & amenities across the world would not be possible.

For managing all these processes, the company needs a robust and a scalable solution which will give the company a single view of all their processes and prepare reports according to what the management wants. Customized reports, seamless processes and actionable data helping make strategic decisions on the go is what the management should look at while getting a business solution.Expand smERP has partnered with Blue dart and Shiprocket for the logistics and shipment to make it easier for your export company to deliver products hasslefree.


Easy Payment Gateway – 

Like all modern online marketplaces for eCommerce business, Expand ERPs shopping cart is readily integrated with payment gateways like Paytm and Cashfree for easy payments and reliable money transactions. By partnering with third party integrations, it makes it easier for you and your customers to carry out monetary transactions with ease and faster. 

Moving your business online is a concentrated effort that is well worth the time and energy. Taking the essential steps to move to remote-friendly operations will actually help your business grow and thrive, improve communication at your company, and show opportunities for growth that may have been hidden in the day-to-day. You may find that taking these steps will get you closer to your goals than ever before. So it’s time you gifted your business with this magic tool and watch it grow like never before.


Shopify revenue jumps 110% amid pandemic-driven online sales boom

Canada’s Shopify Inc, on Wednesday smashed first-quarter profit and revenue estimates on resilient demand for the company’s e-commerce platform from businesses despite a gradual opening of economies.The company, which provides infrastructure for retailers to set up their stores online, emerged as a pandemic winner with revenue soaring 86 per cent last year from 2019 and shares nearly doubling to make it Canada’s most valuable firm.U.S.-listed shares of the Ottawa-based company rose nearly five per cent in early trading on Wednesday, while its Canadian stock gained four per cent.


Apple launches new iPad Pro, slim iMacs with remote workers in mind

Apple announced a line of slim iMac computers and iPads with higher-quality video that use its own processors, as it speeds its migration away from Intel and caters to a work-from-home world.The company also launched products including AirTags to find lost items and podcast subscription services. AirTags will cost US$29 each, while the iMac will start at US$1,299. Both will be available starting 8 a.m. ET (1200 GMT) on April 30.The wide variety of announcements largely had been telegraphed before the presentation, which had no major surprises. Shares of Apple were down 1.3 per cent, slightly more than the one per cent drop in the Nasdaq index.


Patron’s Note:

It was a great learning experience for me. Expand smERP system has wide range of tools and techniques to implement different business processes at an ease. Thanks eDominer for coming up with such a fruitful and user friendly system. – By a student of IISWBM

Expand Express 2020 Vol-XI | Expand ERP

Expand Newsletter

This article was published on: 21/12/20 1:07 PM

Home > ERP Newsletter
expand express

Founder’s Note:

Dear Patrons,


The Yuletide spirit is in the air. The festive season is around the corner, as the world awaits with open arms – a new beginning, a fresh ethos, a New Year. This year has been a roller coaster ride for most with unprecedented events hovering our lives. The feeling of positivity marks the end of uncertainty and the beginning of resurrection.


Team Expand has been successful in sailing through such challenges. We feel pride in declaring that we have been part of the success journey of many of our patrons who continued performing in spite of the pan India economic turmoil. This surely marks our journey to success.

Vineet Bansal

We are happy to announce the launch of our new sub-brand ‘Omnimarc’ for unique ERP solutions for the Omni commerce industry. It is the most powerful and comprehensive Cloud software built for enterprising business owners who want to sell through all the methods like the marketplace, own online shops, retail stores and distributors.

We believe in our mission to provide the best in class technology and ERP solutions to midsized businesses in the manufacturing sector and promise to continue to keep up to the expectations of our prized patrons.


Seasons Greetings!

Vineet Bansal

CEO eDominer Technologies (P) Ltd.

top reason why

Every industry has uniquely specific requirements. The daily operations are starkly different from each other. Therefore the ERP solutions need to be specifically created specifically to each industry.


It is imperative that a ‘one size fits all’ solutions, easily available at a cheap price in the market is more attractive to consumers. However, it is essential to understand how important it is to have an industry-specific best fit ERP software for your unique business to achieve desired goals.


Traditionally, ERP technology was created with basic functionalities and features common to a wide range of industries. During the actual implementation process, IT consultants would conduct a detailed system study to determine the customized solution based on a client’s precise requirements. This was very time consuming and complicated. Implementing a generic ERP was a massive undertaking that most companies had to plan many years in advance, especially with regards to time and budgets.


As technology has evolved, ERP companies now create software that specifically matches exact industries, saving both valuable time and money. ERP software that has been developed specifically for your industry can handle all of your business processes with minimal to no customization resulting in minimising cost, effort and time.


Expand smERP is India’s best fit smart ERP software on the cloud for mid-sized manufacturers in the Export and Retail industry. We have worked closely for industries like the Chemical Industry, Textile Industry, Food and Beverage Industry, Handicraft Industry, Iron and Steel industry, Book publishing industry, Cotton industry and Electronics Industry.

Benefits of having an industry-specific ERP implementation:


  • Minimal implementation time – As the primary features of your  business are already available, you can conduct the implementation process in a minimal amount of time. An industry-specific ERP will also be aware of necessary integrations and API connections to other key software. These ready-made connections will further reduce implementation time.


  • Reduced implementation cost – Customizing a generic solution can consume more time and result in higher implementation fees. You can dramatically reduce these costs with an industry-specific solution.


  • Lower maintenance costs –  Domain expertise in your particular industry can help ERP solutions providers more easily identify any issues, bottlenecks, errors and other problems, and also provide quicker resolutions.


Expand smERP provides the best fit smart ERP software on cloud for Industries like:


1) Chemical Industry – Unique features include

  • Eases  legal bindings 
  • Easily accommodates instructions for operations and technical sheets 
  • Updates audit trails 


2) Textile Industry                

  • Manages product stock in multiple UOM eg. meter to rolls for threads.
  • Tracks production with ready list of entire process/stages
  • Tracks alterations and rejections of materials


3) Handicraft Industry 

  • Maintains inventory with complete information and attributes like materials, seasons, fair details, dimensions, colours, barcodes etc
  • Easy and simple daily production entries 
  • Tracks materials and outputs from contractors to identify outstanding


4) Iron and Steel industry 

  • Transforms unstructured processes into routine transactions 
  • It can replace or reduce the human labour involved in processes.
  •  It can help manufacturing companies in carrying out analysis such as: Forecasting of market demand based on statistical models; Capturing of hidden market trends through multi-dimensional analysis; Identification of potential improvement areas.


5) Book Publishing industry

  • Manages subscriptions – subscriptions is a very important revenue generator for any publishing company. Your ERP will send reminders for renewals and manage a list of old/new subscribers with a smart record-keeping software.
  • Optimum Supply Chain Management – SCM improves with full control over inventory.
  • Reduces manual work of data entry.


6) Cotton Industry 

  • Improves material quality by taking care of compliances, inspection and analysis systems.
  • Efficiency in the production cycle – ERP manages your production cycle including capacity observation, planning raw material obtaining etc.
  • Inventory module improvises material planning and maintains records of previous sales, quality in hand and backorder quantity etc.


7) Electronics Industry 

  •  Automation – automates material billing, vendor list, orders and other core manufacturing processes to help curb errors in production and inefficiencies in data handling.
  • Manages intricate supply chain – by providing   real-time communication through a unified ERP solution and boosts visibility, operational excellence and productivity.
  • Improves traceability – automatically tracks product codes and availability against the raised orders. 


8) Food and Beverage industry

  • It enables business owners to acquire visibility, insight and control over their complete operations. 
  • Optimizes the production process, simplifies procurement as well as inventory management.


Thus we see that each and every industry has its own set of challenges and needs to counter with a Cloud ERP system that fits in best. Expand ERP is India’s best fit ERP software for mid-sized manufacturers in the export and retail sector.

why erp fails

Planning for an ERP implementation in the near future? Are you worried about rising costs? Are you unsure about what is the best fit ERP software for your company? 


If these are the thoughts pondering on your mind right now, this article will bring you the solutions for every query that you have.


An ERP software implementation surely comes with a lot of challenges, even though its benefits are manifold. In the next few years, your business value will reach new heights and touch new shores of expansion, with a successful and best fit ERP software integration. With prior knowledge of the challenges and bottlenecks, you can be better prepared to counter any such obstacles with ease. 



1)Inaccurate Requirement Analysis

ERP implementations in most cases fail because of inaccurate requirement analysis. One needs to know the difference when an ERP application is integrated with an e-commerce site and a POS software. However, in most companies requirement analysis is done by employees with limited knowledge of ERP implementation. Primary emphasis is laid upon the cost and faster execution. But unfortunately, the project fails in most cases as the requirement is not completely understood in the chaos of bargaining with the costs with the vendor. To have more clarity on ERP implementation, case to case differences, actual time and money to be invested, involving people with good knowledge on ERP is a must. Team Expand understands your business well with over 16 years of extensive market research and development in the industry. Our team understands and analyses the specific challenges and needs faced by your business and then curates the software accordingly.


2) Inadequate  Training

Following closely on the lines of the previous challenge discussed, lack of knowledge continues to be a hurdle for a successful ERP implementation. When your company is preparing for a major data transfer from the legacy system to a new ERP reality, it is necessary to have a basic understanding of the changes that are taking place, the new interface, and risks or losses involved in the process. You may arrange for a brief knowledge transfer session for all employees or anybody who would be part of the new system before the actual change takes place. Not an elaborate training program followed by a test, but a simple 45-minute session by the knowledgeable resources, for all to attend. Training videos of the same may also be circulated. Expand smERP offers complete training of users post-implementation within 50 hours by trained technicians and constant support even after implementation.

Expand smERP encourages constant help and support of employees of any business. Post implementation Expand Sure smile provides 24×7 customer support and user training for proper knowledge of the usage of the software.


3) Inefficient Project Management:

You should have the right resources in your team for customer success. We need to understand their worth and utilize their full knowledge and potential for efficient project management. Trust them, mentor them, train them and let them come up with a full-proof project management plan that will not only ensure a successful ERP implementation but also derive desired ROI  for your business. Only with meticulous project management, one can achieve that, no amount of cost-cutting or package deals help.


4) Customization:

ERP software is often misunderstood as a wholesale package solution for a company. But unfortunately, it is not. ERP applications are actually a framework with which a customized solution is built. This means, your requirements have to be defined well in advance and accordingly a customized ERP solution will be created. For that, you need to define the workflows and do a capability analysis, beforehand. You might have to make a few minor adjustments in the application solution to meet all your enterprise needs. These adjustments or modifications differ from suite to suite and might be required at the beginning or sometime in the middle of implementation. If you are prepared for capacity planning, delays in implementation and time loss because of system outage may be kept at bay. It is advisable to invest in a best fit ERP software that suits all the unique needs of your business. A ‘one size fits all’ ERP system is most likely to fail.

Expand smERP is a best fit ERP solution for mid-sized manufacturers in export and retail industries. It is industry-specific and fits in according to your specific business needs. ERP is known to grow along with your business.


5) Rising Operational Expenses:

Overhead cost is one of the biggest challenges of ERP implementation. The initial cost of implementation is high, but the customization and maintenance costs are even higher. The more customization needs are, the higher are operating costs. Maintenance costs are of course a necessary evil, which cannot be brushed aside. However, with an efficient requirement analysis and resource planning, much of this cost may be brought under control. Sit with the best-qualified professionals in the organization to find out what you really need for enhancing your business value. Seek for features that will add value to your product or service, attract more business, and position you better as an entrepreneur. That way, you will get the true value for your best fit ERP solution without spending a huge amount. Expand smERP cloud software involves zero upfront costs. Only a concurrent user price is payable as per your usage. Investing in Expand ERP cloud software is a value for money solution that derives fast ROI.


These are certain generic challenges while implementing an ERP software. Depending on the sector in which the company operates in, the extent of complications may vary. This will ensure the implementation process is smooth without any glitches. Team Expand assures you a hassle-free cloud ERP software integration experience with the utmost ease. Grow your business with Expand smERP cloud softwares.

global tech

1)Clickwrap Technology Brings Speed, Efficiency to Digital Transactions


With the holidays approaching and the pandemic surging, clickwrap transaction platforms (CTPs) are emerging as a valuable tool to help businesses navigate the increased volume of online transactions.

CTPs help companies secure transactions that are or have moved, online. These business transactions are purpose-built for high volumes of agreements. Clickwrap transactions replace electronic signatures and provide an archived digital record of online interaction.

Instead of signing, the user clicks to check a box, or clicks on a button with a label such as ‘I Agree’ or ‘Accept’. That action authorizes the included consent language.


2)The rise of mobile shopping apps or m-commerce apps.


Mobile shopping apps have in the midst of the pandemic become central to online retail operations, and they’re clearly here to stay. In fact, by 2021 mobile e-commerce, or m-commerce, sales are expected to account for 54 per cent of all retail e-commerce sales.

M-commerce specialists find out what’s behind the rapid growth of consumers shopping on mobile devices, what mobile shoppers require from shopping apps, and how retailers can provide a better experience for their customers who use mobile devices. Much like a physical store where consumers can experience a shopping environment that’s created for physical discovery, shopping apps can have the same experiential effect, with the added value of convenience to experience it anytime and anywhere.

did you know

Expand Omnimarc is the best in class multi-channel sales software for order processing, warehousing and integrated online POS.