ERP Implementation Phases



Customization

Cloud Setup / Database and Backup

Expand smERP’s team help the clients in setting up their cloud storage and backing up their data on cloud storage. The cloud storage can be easily accessed by users remotely.

SRS. Review Current Processes

Expand smERP’s business analysts helps in reviewing the client’s request for proposal. The team also helps clients in outlining the scope of business requirements if needed.

Prepare Final Blue Print and Sign off

Expand smERP’s team provides a final blueprint of the software to the clients. They help the clients with any further updates or customizations whenever required.


Complete Customization

Expand smERP offers complete customization for its clients. All the clients need to do is specify their requirements and Expand smERP’s team can provide a completely customized look for them.

Core User Acceptance

Expand smERP’s team assists the core users from the client’s side in understanding the software processes after the customization and implementation processes are over.

Complete the Change Requests

Expand smERP’s team always put the clients first. Our team can make all the necessary changes as requested by the client.


Configuration, Data setup, Data migration, Security and User Setup

Expand smERP’s team takes care of the configuration, data setup, data migration, security, as well as user setup for the clients. The team takes care of the processes from end to end to ensure a smooth experience for their users.

One Consolidated Change Request and Sign off

Expand smERP’s team can make all necessary changes required by the clients. The clients just have to send one consolidated request for changes and the team can make the necessary changes.

Core User Training

Expand smERP’s team provides training to the core users of the ERP application tools. The team is also available in case the clients have any queries later.


Go Live

Expand smERP offers end-to-end solutions. We are there by the client’s side until they go live.



Benefits of Expand ERP for Export Industry

  • Step 1 : Understand Challenges

    Our business expert helps you list out current challenges in business. We try to identify areas of improvement through Cloud ERP.

  • Step 2 : Demonstration

    Our sales will schedule online product demonstration and discuss possible solutions to improve your processes.

  • Step 3 : Sign up

    We setup your cloud erp service and schedule visits to study scope and customisation (if any).

  • Step 4 : Migration

    Our product expert helps you migrate master data with help of ready templates.

  • Step 5 : Training, hand holding

    We identify performers and make your team self reliant.

  • Step 6 : 24x7 support

    Remote desktop and ticket based support is provided round the clock. Our tech team ensures 99.9% server uptime, backup, updates and upgrades.