Cloud Setup / Database and Backup
Expand smERP’s team help the clients in setting up their cloud storage and backing up their data on cloud storage. The cloud storage can be easily accessed by users remotely.
SRS. Review Current Processes
Expand smERP’s business analysts helps in reviewing the client’s request for proposal. The team also helps clients in outlining the scope of business requirements if needed.
Prepare Final Blue Print and Sign off
Expand smERP’s team provides a final blueprint of the software to the clients. They help the clients with any further updates or customizations whenever required.
Configuration, Data setup, Data migration, Security and User Setup
Expand smERP’s team takes care of the configuration, data setup, data migration, security, as well as user setup for the clients. The team takes care of the processes from end to end to ensure a smooth experience for their users.
Complete Customization
Expand smERP offers complete customization for its clients. All the clients need to do is specify their requirements and Expand smERP’s team can provide a completely customized look for them.
Core User Acceptance
Expand smERP’s team assists the core users from the client’s side in understanding the software processes after the customization and implementation processes are over.
One Consolidated Change Request and Sign off
Expand smERP’s team can make all necessary changes required by the clients. The clients just have to send one consolidated request for changes and the team can make the necessary changes.
Complete the Change Requests
Expand smERP’s team always put the clients first. Our team can make all the necessary changes as requested by the client.
Core User Training
Expand smERP’s team provides training to the core users of the ERP application tools. The team is also available in case the clients have any queries later.
Go Live
Expand smERP offers end-to-end solutions. We are there by the client’s side until they go live.
Our business expert helps you list out current challenges in business. We try to identify areas of improvement through Cloud ERP.
Our sales will schedule online product demonstration and discuss possible solutions to improve your processes.
We setup your cloud erp service and schedule visits to study scope and customisation (if any).
Our product expert helps you migrate master data with help of ready templates.
We identify performers and make your team self reliant.
Remote desktop and ticket based support is provided round the clock. Our tech team ensures 99.9% server uptime, backup, updates and upgrades.